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Woman good morning - PowerPoint PPT Presentation

Unit 4 Staff Training and Expert Treatment

Unit 4 Staff Training and Expert Treatment. In this unit, you will: A. Review basic terms related to staff training and expert treatment. B. Learn and understand conversations regarding guest requests. C. Learn how to express concern for guests. WARM-UP LISTENING. Key. Section A

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Woman good morning - PowerPoint PPT Presentation

Unit 4 Staff Training and Expert Treatment