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South west airline - PowerPoint PPT Presentation

BASIC BUILDING BLOCKS FOR YOUR ORGANIZATION Dr. Samuel R. Chand

BASIC BUILDING BLOCKS FOR YOUR ORGANIZATION Dr. Samuel R. Chand. 1. The difference between effectiveness and efficiency . EFFECTIVENESS = Customer Satisfaction = EFFICIENCY = Team Satisfaction = . EXTERNAL. INTERNAL. 2. Only two ways to grow an organization:.

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South west airline - PowerPoint PPT Presentation

BASIC BUILDING BLOCKS FOR YOUR ORGANIZATION Dr. Samuel R. Chand