100+ Service part PowerPoint (PPT) Presentations, Service part PPTs

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EPR ( E lectronic PR ocesses)

EPR ( E lectronic PR ocesses). A new METHODOLOGY standard (abstraction technique) for Integration and coordination of internal processes and e-business in GOVERNMENTS. 21/10-2003 Hans A. Aanesen EPR-Forum. Focus Areas. The business objectives of EPR projects include:

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451 views • 34 slides

TRANSFORMING SERVICE DELIVERY : A SUMMARY Caroline Pennington

TRANSFORMING SERVICE DELIVERY : A SUMMARY Caroline Pennington. KEY GENERAL FINDINGS. 57 %. M ost common customer complaint is when a technician does not resolve the issue first time. This may be due to not having the right parts, tools, skills or enough time.

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157 views • 4 slides

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Service part - PowerPoint PPT Presentation

EPR ( E lectronic PR ocesses)

TRANSFORMING SERVICE DELIVERY : A SUMMARY Caroline Pennington