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Service establishments - PowerPoint PPT Presentation

MGM 4254 PENGURUSAN PERUNCITAN

MGM 4254 PENGURUSAN PERUNCITAN

MGM 4254 PENGURUSAN PERUNCITAN. PROGRAM JARAK JAUH JUN 2011 SITI RAHAYU HUSSIN. UNIT 1 An Introduction to Retailing. define retailing retailing special characteristics concept of strategic planning total retail experience customer service relationship retailing.

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518 views • 51 slides
Chapter 3

Chapter 3

Chapter 3. RETAIL MANAGEMENT: A STRATEGIC APPROACH, 9th Edition. Strategic Planning in Retailing. BERMAN EVANS. Chapter Objectives. To show the value of strategic planning for all types of retailers

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944 views • 31 slides
Chapter 3

Chapter 3

Chapter 3. RETAIL MANAGEMENT: A STRATEGIC APPROACH , 10th Edition. Strategic Planning in Retailing. BERMAN EVANS. Chapter Objectives. To show the value of strategic planning for all types of retailers

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226 views • 21 slides
SESSION 11 : MACROECONOMIC INDICATORS: GDP, CPI, AND THE UNEMPLOYMENT RATE

SESSION 11 : MACROECONOMIC INDICATORS: GDP, CPI, AND THE UNEMPLOYMENT RATE

SESSION 11 : MACROECONOMIC INDICATORS: GDP, CPI, AND THE UNEMPLOYMENT RATE. Talking Points. Macroeconomic Indicators: GDP, CPI, and the Unemployment Rate 1. Economic growth is measured by the percentage change in real gross domestic product (GDP ).

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314 views • 18 slides
CUSTOMER SERVICE DEPARTMENT Industrial Relations Unit LABOR EDUCATION SEMINAR

CUSTOMER SERVICE DEPARTMENT Industrial Relations Unit LABOR EDUCATION SEMINAR

CUSTOMER SERVICE DEPARTMENT Industrial Relations Unit LABOR EDUCATION SEMINAR. Basic Labor Orientation Retail & Service Establishments. CUSTOMER SERVICE DEPARTMENT Industrial Relations Unit LABOR EDUCATION SEMINAR.

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394 views • 12 slides

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