'Reminders incentives email' presentation slideshows

Understand your audience Who are they and where do they come from? What do they want? Expect?

get- smart on Audience and Visitor Research Presentation to The Ministry for Culture and Heritage 14 December 2010. Understand your audience Who are they and where do they come from? What do they want? Expect? How are you meeting/not meeting their expectations? Develop your audience

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