'Reception staff' presentation slideshows

456 views • 33 slides

P84012 Northenden Group Practice What is it like to be a patient?

431 views • 32 slides

Improving Kepier Medical Practice

Improving Kepier Medical Practice. Survey Results. Access to a Doctor or Nurse. Speed at which the telephone was answered initially. Speed at which the telephone was answered if call transferred. Length of time you had to wait for an appointment. Convenience of day and time of appointment.

294 views • 29 slides

Improving Kepier Medical Practice

Improving Kepier Medical Practice. Survey Results. Access to a Doctor or Nurse. Speed at which the telephone was answered initially. Speed at which the telephone was answered if call transferred. Length of time you had to wait for an appointment. Convenience of day and time of appointment.

295 views • 29 slides

New Standard for Employer Responsiveness

New Standard for Employer Responsiveness. Rachael Fidler HTP. Aims of the New Standard. The 2006 FE Reform White Paper mandated a New Standard that could accredit: Responsiveness to business needs Excellence in delivering vocational training A commitment to continuous improvement

393 views • 23 slides

Patient Participation Group Survey

321 views • 20 slides

Diabetes

485 views • 15 slides

Heady Hill Surgery PPG Survey 2012-13

Heady Hill Surgery PPG Survey 2012-13. Here are the results of the survey carried out at the surgery. Thank you to all who took the time to fill one in. Results will be reviewed at the next meeting. Who did you see at the surgery today?. Did you find it easy to get an appointment?.

204 views • 12 slides

Take the test

Take the test. Moyra Riseborough Fun tests for organisations and scores. TAKE THE TEST (organisations). How person centred is your organisation? Are you working well with customers and volunteers? Do you ask their views on how best to greet customers?

175 views • 4 slides