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Sales and Service

Sales and Service. Chapter #3. What is the main objective in sales?. supply needs of consumer. What are the different kinds of customers?. 1) Prospective Customer : no specific purchase in mind 2) Customer : knows what they want

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446 views • 16 slides

Test-Taking Vocabulary

Test-Taking Vocabulary. Compare: Tell how 2 or more things are alike . Contrast: Tell how 2 or more things are different . Classify Sort things into groups and tell why each belongs in the group. Define: Give the meaning of a word. Describe:

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311 views • 15 slides

Opening Statements

Opening Statements. Objectives. Get the attention of the jury Outline the facts of your case Advocate for your client. Painting the Picture. Answer the following questions for the jury: What happened? Why did it happen? Which witnesses are dependable? How can we be sure?

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213 views • 15 slides

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Provide facts - PowerPoint PPT Presentation

Sales and Service

Test-Taking Vocabulary

Opening Statements