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Interviewing & Documentation

Interviewing & Documentation. The Nursing interview. J. Carley MSN,MA, RN, CNE Fall, 2009. Interviewing & Documentation. Unit Objectives 1. Describe the five steps of the nursing process and how it applies to health assessment.

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701 views • 55 slides

Telephone Techniques

Telephone Techniques. Chapter 9. This chapter will examine:. How to develop a pleasing telephone voice Correct use of the handset How to handle callers who wish to speak to the physician The items needed to take an accurate telephone message How to handle difficult callers

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470 views • 26 slides

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Professional jargon - PowerPoint PPT Presentation

Interviewing &amp; Documentation

Telephone Techniques

Interviewing & Documentation