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Press 0 acd queue - PowerPoint PPT Presentation

CALL FLOW

CALL FLOW. PREFACE. BE PROFESSIONAL LISTEN TO THE CUSTOMER KNOW THE CUSTOMER GUIDE THE CUSTOMER. PROCEDURE. GATHERING INFORMATION / CONFERENCE CALL 1 PRESENT PROPOSED CALL FLOW / CONFERENCE CALL 2 POST INSTALL FOLLOW-UP. GATHERING INFORMATION. CURRENT CALL FLOW CURRENT ISSUES

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Press 0 acd queue - PowerPoint PPT Presentation

CALL FLOW