'Poor customer experience' presentation slideshows

InSO Customer Service Centers

A brief look at the importance of offering unparalleled customer service for your business, and why outsourcing presents an economic solution.

310 views • 19 slides

Phoenix Public Library Website

Phoenix Public Library Website. June 21, 2013 Kim Nalette Enterprise Application Manager Library Department. History. Integrated Library Systems (ILS) provide the search mechanism ILS web solutions (PAC) have been a poor customer experience Solutions Separate content sites/PAC

232 views • 12 slides

Understanding Push Button Reset

441 views • 11 slides

Streamlining Member Feedback to Improve Service Experiences

Streamlining Member Feedback to Improve Service Experiences. About ALLEGACY. Founded in Winston-Salem, North Carolina in 1967 Over $1 billion in assets Nearly 100,000 members located throughout the world Serve the employees, retirees, and families of over 600 companies across the country

118 views • 11 slides

Customer Service in the age of digital natives

The impact of one poor Customer Experience cannot be contained anymore. You consumers live on Twitter and Facebook. They have the power to stream every experience live to the whole world.http://www.onioninsights.com/blog/customer-service-in-the-age-of-digital-natives

66 views • 6 slides

Customer service in the digital age

The impact of one poor Customer Experience cannot be contained anymore. You consumers live on Twitter and Facebook. They have the power to stream every experience live to the whole world.http://www.onioninsights.com

78 views • 6 slides