100+ Performance decrements PowerPoint (PPT) Presentations, Performance decrements PPTs

Performance decrements - PowerPoint PPT Presentation

VALIDATION OF THE ARRB FATIGUE MONITOR NICK MABBOTT - ARRB Transport Research Ltd.

VALIDATION OF THE ARRB FATIGUE MONITOR NICK MABBOTT - ARRB Transport Research Ltd. THE PROBLEM. Fatigue has become recognised as a contributing factor in workplace incidents Relationship between fatigue & the combination of sleep, work periods & time of day is complex

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211 views • 12 slides

VALIDATION OF THE ARRB FATIGUE MONITOR NICK MABBOTT - ARRB Transport Research Ltd.

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213 views • 12 slides

Things To Do During Contact Centre Training

Coaching call center agents is not as easy as some people might think. It can be a time consuming, challenging and emotionally draining task for some managers. But since it is something that you cannot avoid if you want to have the best call center agents that will provide the best services and leave your customers satisfied, you have to make sure that you go through with it. If you are not in a position to do it yourself, hiring an expert in this area will be a great idea.

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74 views • 5 slides

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Performance decrements - PowerPoint PPT Presentation

VALIDATION OF THE ARRB FATIGUE MONITOR NICK MABBOTT - ARRB Transport Research Ltd.

VALIDATION OF THE ARRB FATIGUE MONITOR NICK MABBOTT - ARRB Transport Research Ltd.

Things To Do During Contact Centre Training