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Chapter Twelve

Chapter Twelve. Communicating in the Internet Age. 12-1a. Chapter Twelve Outline. Basic Dimensions of the Communication Process A Perceptual Process Model of Communication Communication Distortion Between Managers and Employees Interpersonal Communication

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Chapter Twelve

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Communication

6. Communication. Ridel A. Definition. The exchange of messages between people for the purpose of achieving common meanings . . Verbal: communicated by words. Non-verbal: Continuous Multiple-channeled Ambiguous More insight Determining by different culture (Robbins p. 299).

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Interpersonal Styles

Interpersonal Styles. Interpersonal Nonverbal Behavior Verbal Behavior Style Description Pattern Pattern.

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Pattern qualifiers - PowerPoint PPT Presentation

Chapter Twelve

Chapter Twelve

Communication

Interpersonal Styles