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Major data components - PowerPoint PPT Presentation

KM at the customer front-line - The BT case study in ACTIVE

KM at the customer front-line - The BT case study in ACTIVE. Paul Warren, paul.w.warren@bt.com. http://www.active-project.eu. Why case studies?. To validate the technologies. To exploit the technologies. To create reference applications. KM at the customer front-line - a greenfield site.

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Major data components - PowerPoint PPT Presentation

KM at the customer front-line - The BT case study in ACTIVE