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CHAPTER 4

CHAPTER 4

CHAPTER 4. Communication in Relationships. Chapter Outline. The Nature of Interpersonal Communication Conflict in Relationships Principles and Techniques of Effective Communication Self-Disclosure, Honesty, and Lying Gender Differences in Communication

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562 views • 35 slides
Driver Education Aggressive Driving Unit

Driver Education Aggressive Driving Unit

Driver Education Aggressive Driving Unit. Aggressive Driving Statistics. One-third of all crashes: related to aggressive driving behaviors - NHTSA Aggressive driving: plays a part in two- thirds of all traffic fatalities - USDOT

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466 views • 23 slides
Building Performance

Building Performance

Building Performance. Building Performance. Learning Objectives: Work effectively with staff and students in their sphere of influence Identify performance problems using a framework Plan a performance coaching conversation Work with their line manager to deal with poor performance issues

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306 views • 15 slides
Intergroup Behavior and Conflict

Intergroup Behavior and Conflict

Intergroup Behavior and Conflict. Creating Effective Organizations. Relationship Between Level of Conflict and Organizational Outcomes. Positive. ORGANIZATIONAL OUTCOMES. Negative. Low. High. LEVEL OF CONFLICT. Stages of Conflict. Different Goals. Competition for Scarce Resources.

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737 views • 13 slides
Change Management

Change Management

Change Management. Prof. Steve Phelan Lecture 6. Today. Awareness of Change Meeting the challenge of disruptive change (2000) Motorola: The Next Generation (2000) LMZ Chs10-12 Schein, Intergroup problems in organizations (1980) Schein, Organizational Culture (1990)

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228 views • 10 slides

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