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Incident requires advanced support - PowerPoint PPT Presentation

Incident Management Overview

Incident management overview is defined as any event which is not part of the standard operation of the service and which causes, or may cause, an interruption or a reduction of the quality of the service. An Incident could be due to a known/existing issue or could be result of a failure or error in the Technology object or device.

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Seven Monies Services Presents – Incident Management

Sevenmonies Tech Support Incident is defined as any event which is not part of the standard operation of the service and which causes, or may cause, an interruption or a reduction of the quality of the service. An Incident could be due to a known/existing issue or could be result of a failure or error in the Technology object or device.

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28 views • 2 slides

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Incident requires advanced support - PowerPoint PPT Presentation

Incident Management Overview

Seven Monies Services Presents – Incident Management