'Dissatisfied customers' presentation slideshows

Front Office Staff You are the KEY to it All

Front Office Staff You are the KEY to it All. Presented by Joy Newby, LPN, CPC Newby Consulting, Inc. 5725 Park Plaza Court Indianapolis, IN 46220 Voice: 317.573.3960 Fax: 317.705.0131 E-mail: help@joynewby.net. Front Office Staff.

1.36k views • 98 slides

Week 1 Monday, January 23

Week 1 Monday, January 23. Strategy & IT. From Automation to Integration. MIS Reporting. Decision Support. Enterprise Systems. EDP. Automation (Productivity and Efficiency). Organization Integration. 25 years. Strategic Planning. What is strategic planning?

1k views • 75 slides

Integrated Supply Chain Analysis and Decision Support (I98-S01)

Integrated Supply Chain Analysis and Decision Support (I98-S01). RESEARCH TEAM. Textiles and Apparel Mgmt. Industrial Engineering Industrial Engineering Textiles and Apparel Mgmt. Industrial Engineering Industrial Engineering. INVESTIGATORS : G. Berkstresser S. Fang R. King T. Little

723 views • 60 slides

September 18, 2012

692 views • 60 slides

A typical hospital spends about 20% of its budget on medical, surgical, and pharmaceutical supplies. For all hospitals i

Importance of Inventory. A typical hospital spends about 20% of its budget on medical, surgical, and pharmaceutical supplies. For all hospitals it adds up to $150 billion annually.

810 views • 46 slides

Customer service

Customer service. Basic concept of customer service Basic communication skills of dealing with customers. Review. Do you think companies spend most of the time and energy attracting new customers or keeping existing customers?

532 views • 33 slides

Customer Service and the Financial Professional

C O R P O R A T I O N. Customer Service and the Financial Professional. MPS CPE Day. September 13, 2013. Ice Breaker Opener. The Value of a Penny. The Financial Impact of Customer Service.

464 views • 33 slides

What is a Product?

733 views • 28 slides

Blue Ocean Strategy: Overcome Key Organizational Hurdles

1.22k views • 26 slides

1.08k views • 23 slides

Entrepreneurship and Small Business Management

Entrepreneurship and Small Business Management. Chapter 11 Smart Selling and Effective Customer Service. Ch. 11 Performance Objectives. Explain the importance of selling based upon benefits. Use the principles of selling to make effective sales calls.

374 views • 22 slides

Reminders

Reminders. Read Chapter 1 of your book for discusson. Chapter 2 might be interesting to you in light of the political convention. First Exam is September 13 th Website http://www.uic.edu/classes/psych/psych242kp/. Science and Pseudo-science.

341 views • 19 slides

Managing Customer Service

536 views • 16 slides

3. Software product quality metrics

389 views • 16 slides

Overseas Students Ombudsman

Overseas Students Ombudsman. Ensuring quality through better complaints resolution. Dr Geoff Airo-Farulla, Director, Overseas Students Ombudsman ACPET National Conference, Adelaide, 29-30 Aug 2013. Overseas Students Ombudsman.

315 views • 16 slides

Service Recovery

848 views • 15 slides

ORGANIZATIONAL BEHAVIOR

ORGANIZATIONAL BEHAVIOR. Chapter 3 Attitudes & Job Satisfaction . Attitudes. Cognitive Component The opinion or belief segment of an attitude. Attitudes Evaluative statements or judgments concerning objects, people, or events. Affective Component

448 views • 13 slides

Managing the Service-Profit Chain

310 views • 12 slides

Handling

543 views • 10 slides

The Customer

342 views • 8 slides