'Customer service delivery' presentation slideshows

Institute of Customer Service

Institute of Customer Service. Leading Customer Service Performance and Professionalism. Member Forum AEGON 1 Nov 2010. agenda. Simon Skinner, Customer Service Director Life & Pensions AEGON Maintaining service in challenging times

720 views • 48 slides

AWWA Intermountain Section

300 views • 29 slides

"The Call Centre as an Agent of Change"

"The Call Centre as an Agent of Change". Presented by Raewyn Bennet Group Manager - Customer Service Auckland City Council @ The 1999 Local Government Customer Services Conference New Plymouth, New Zealand August 5th & 6th, 1999. The Call Centre as an Agent of Change.

376 views • 18 slides

183 views • 11 slides

187 views • 11 slides

GCSE single Award Leisure and Tourism

239 views • 10 slides