'Complaints management' presentation slideshows

Complaints management - PowerPoint PPT Presentation

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??????. ??????? CRM ?. ??. ??. ??. ??. ??. ?????. ?????. ????????. ??????. ????. ????? CRM ????. Customer identification. CRM begins with customer identification. This phase involves targeting the population who are most likely to become customers or most profitable to the company.

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1.27k views • 111 slides
Complaints Management System Workshop for trainers of Complaints Officers Oct 2019

Complaints Management System Workshop for trainers of Complaints Officers Oct 2019

Complaints Management System Workshop for trainers of Complaints Officers Oct 2019. Why use the CMS: The Francis Report. The Francis Report highlighted the role of using patient complaint data to improve patient safety.

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288 views • 28 slides
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????????????????????????????????????????????????? ???????????????? ????????????????????? ??? ??????? ???????? ?????????????? ?????????????????????????? 5 ??????? 2551. What is Complaints?. A complaint is any expression of dissatisfaction with us and/or our services.

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371 views • 17 slides
Relationship Sales Program (RSP ) Reinstatement March 8, 2013

Relationship Sales Program (RSP ) Reinstatement March 8, 2013

Relationship Sales Program (RSP ) Reinstatement March 8, 2013. Agenda. RSP Review 2013 Q1/Q2 Expectations Timeline Next Steps. Program Definition.

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336 views • 17 slides
Partnerships: HSC, CLOs, DHS What Do They Want?

Partnerships: HSC, CLOs, DHS What Do They Want?

Partnerships: HSC, CLOs, DHS What Do They Want?. The Department of Human Services (DHS) Perspective. Introduction. The purpose of this presentation is to outline the role and objectives of the DHS in complaints management

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209 views • 13 slides

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