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Complaint management system lets - PowerPoint PPT Presentation

HOW A COMPLAINT MANAGEMENT SYSTEM CAN TURN SOUR CUSTOMER OPINION INTO BUSINESS ASSET?

Even the most conscientious businesses will occasionally find themselves on the wrong side of the customer opinion. Some businesses will decide to clamp-up on these situations. In some cases, they may try to over-compensate the complaining customers or decide to completely overlook them.

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Complaint management system lets - PowerPoint PPT Presentation

HOW A COMPLAINT MANAGEMENT SYSTEM CAN TURN SOUR CUSTOMER OPINION INTO BUSINESS ASSET?