'Complaint grievance' presentation slideshows

Complaint grievance - PowerPoint PPT Presentation

Skills of Interviewing

Skills of Interviewing

Skills of Interviewing. Domain. Key skill & activity for managers & HRM Interpersonal communication Cognition/information processing Perception (selective) Problem-analysis & decision-making (managerial behaviour). Interview Experience. What is the best & worst experience that you have had

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502 views • 35 slides
Harassment and Discrimination Prevention, Complaint Handling and Conflict Resolution

Harassment and Discrimination Prevention, Complaint Handling and Conflict Resolution

Harassment and Discrimination Prevention, Complaint Handling and Conflict Resolution. Topics. Policy overview Introduction to conflict resolution Handling discrimination or harassment situations Minimizing perceptions of harassment or discrimination

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345 views • 20 slides
Consumer Protection Issues

Consumer Protection Issues

Functioning of CGRF s & Procedures for handling consumer complaints/grievances A Model Mechanism V K Khanna, Electricity Ombudsman, JERC for Goa and UTs. Consumer Protection Issues

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387 views • 20 slides
Consumer Protection Issues

Consumer Protection Issues

Functioning of CGRF s & Procedures for handling consumer complaints/grievances A Model Mechanism V K Khanna, Electricity Ombudsman, JERC for Goa and UTs. Consumer Protection Issues

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299 views • 20 slides
Consumer Protection Issues

Consumer Protection Issues

Functioning of CGRF s & Procedures for handling consumer complaints/grievances A Model Mechanism V K Khanna, Electricity Ombudsman, JERC for Goa and UTs. Consumer Protection Issues

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307 views • 20 slides
Records and Documentation: Databases

Records and Documentation: Databases

Records and Documentation: Databases. Survey questions and answers for the 4th Conference of Ombuds and Deans of Students in Higher Education Australasia. Introduction. The intent is to share the resulting information to examine what common ground and applications we have.

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245 views • 14 slides

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