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Assist computer support specialists - PowerPoint PPT Presentation

IT 284 Read, Lead, Succeed/Uophelpdotcom

IT 284 Read, Lead, Succeed/Uophelpdotcom

For more course tutorials visit www.uophelp.com IT 284 Week 1 CheckPoint 1: The Customer Service Model IT 284 Week 1 CheckPoint 2: Computer Support Dependencies IT 284 Week 1 Assignment: Defining Computer Support IT 284 Week 2 CheckPoint: Communication Techniques IT 284 Week 2 DQs IT 284 Week 3 Assignment: How to Communicate IT 284 Week 3 CheckPoint: Using an ARS IT 284 Week 4 CheckPoint: Defining the Customer IT 284 Week 4 DQs IT 284 Week 5 CheckPoint: Operational Differences IT 284 Week 5 Assignment: The Needs of Customer and Customer Support Technicians IT 284 Week 6 CheckPoint: Using Technology With Voice IT 284 Week 6 DQs IT 284 Week 7 Collaborative Assignment: On and Offsite Support Strategies IT 284 Week 7 CheckPoint: Phone Etiquette IT 284 Week 8 CheckPoint: Dissecting the Problem IT 284 Week 8 DQs IT 284 Capstone CheckPoint: Establishing Seamless Support IT 284 Final Project: Handling Difficult Customers (powerpoint only) IT 284 Final Project: Handling Difficult Customers (paper only)

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IT 284 HELP Real Education - it284help.com

IT 284 HELP Real Education - it284help.com

FOR MORE CLASSES VISIT www.it284help.com IT 284 Week 1 CheckPoint 1 The Customer Service Model IT 284 Week 1 CheckPoint 2 Computer Support Dependencies IT 284 Week 1 Assignment Defining Computer Support IT 284 Week 2 CheckPoint Communication Techniques IT 284 Week 2 DQs IT 284 Week 3 Assignment How to Communicate IT 284 Week 3 CheckPoint Using an ARS IT 284 Week 4 CheckPoint Defining the Customer IT 284 Week 4 DQs IT 284 Week 5 CheckPoint Operational Differences IT 284 Week 5 Assignment The Needs of Customer and Customer Support Technicians IT 284 Week 6 CheckPoint Using Technology With Voice IT 284 Week 6 DQs IT 284 Week 7 Collaborative Assignment On and Offsite Support Strategies

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294 views • 22 slides
IT 284 Phoenix Course Tutorial

IT 284 Phoenix Course Tutorial

IT 284 Entire Course

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225 views • 13 slides
IT 284 help Tutorials uophelp

IT 284 help Tutorials uophelp

IT 284 Entire Course For more course tutorials visit www.uophelp.com IT 284 Week 1 CheckPoint 1: The Customer Service Model IT 284 Week 1 CheckPoint 2: Computer Support Dependencies IT 284 Week 1 Assignment: Defining Computer Support IT 284 Week 2 CheckPoint: Communication Techniques IT 284 Week 2 DQs IT 284 Week 3 Assignment: How to Communicate IT 284 Week 3 CheckPoint: Using an ARS IT 284 Week 4 CheckPoint: Defining the Customer IT 284 Week 4 DQs IT 284 Week 5 CheckPoint: Operational Differences IT 284 Week 5 Assignment: The Needs of Customer and Customer Support Technicians IT 284 Week 6 CheckPoint: Using Technology With Voice IT 284 Week 6 DQs IT 284 Week 7 Collaborative Assignment: On and Offsite Support Strategies IT 284 Week 7 CheckPoint: Phone Etiquette IT 284 Week 8 CheckPoint: Dissecting the Problem IT 284 Week 8 DQs IT 284 Capstone CheckPoint: Establishing Seamless Support IT 284 Final Project: Handling Difficult Customers (powerpoint only) IT 284 Final Project: Handling Difficult Customers (paper only)

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225 views • 13 slides
IT 284 EXPERT TUTOR UOPHELP

IT 284 EXPERT TUTOR UOPHELP

For more course tutorials visit www.uophelp.com IT 284 Week 1 CheckPoint 1: The Customer Service Model IT 284 Week 1 CheckPoint 2: Computer Support Dependencies IT 284 Week 1 Assignment: Defining Computer Support IT 284 Week 2 CheckPoint: Communication Techniques IT 284 Week 2 DQs IT 284 Week 3 Assignment: How to Communicate IT 284 Week 3 CheckPoint: Using an ARS IT 284 Week 4 CheckPoint: Defining the Customer IT 284 Week 4 DQs IT 284 Week 5 CheckPoint: Operational Differences IT 284 Week 5 Assignment: The Needs of Customer and Customer Support Technicians IT 284 Week 6 CheckPoint: Using Technology With Voice IT 284 Week 6 DQs IT 284 Week 7 Collaborative Assignment: On and Offsite Support Strategies IT 284 Week 7 CheckPoint: Phone Etiquette IT 284 Week 8 CheckPoint: Dissecting the Problem IT 284 Week 8 DQs IT 284 Capstone CheckPoint: Establishing Seamless Support IT 284 Final Project: Handling Difficult Customers (powerpoint only) IT 284 Final Project: Handling Difficult Customers (paper only)

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241 views • 13 slides

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