'Agent desktop enables' presentation slideshows

Industry Specific Unified Agent Desktop for Contact Centers

An agent desktop enables the agent to view relevant customer information on a single screen even before a call is answered. Seamless integration with 3rd party application helps improve call resolution. Further industry-specific agent desktop keeps the features in sync with business, its departments, and customers. It saves agents time lost in scanning or learning the interface to spot their areas of use. Such a desktop assures exceptional customer interaction. https://www.novelvox.com/industry/

134 views • 12 slides