'Affinity diagram' presentation slideshows

Support Services Department- Leadership Teams

694 views • 62 slides

CUSTOMERS SATISFACTION

CUSTOMERS SATISFACTION. NOR ASNIDAR BINTI AZIZ (GS18560) SAFIDA ZALMA BINTI MD PIAH (GS18670). Objectives of Unit:. to understand the importance of customer focus, to understand what it take to create satisfied customers, to identify customers, to understand customer needs,

890 views • 47 slides

Improving health: applying qi to public health messaging and social media

Improving health: applying qi to public health messaging and social media. Strengthening the Community of Practice for Public Health Improvement. Presented by Eileen R Daley RN, MPH Black Hawk County Health Department, Iowa December 6, 2012.

633 views • 46 slides

Tools for Monitoring and Evaluating Community Health Improvement Plan Implementation

558 views • 39 slides

Coaching Data Teams

Coaching Data Teams. DEVELOPED BY JANE COOK LITERACY & TECHNOLOGY COACH, EASTCONN jcook@eastconn.org & BETH MCCAFFERY SCHOOL IMPROVEMENT COORDINATOR, LEARN bmccaffery@learn.k12.ct.us Revised 8/18/10. Purpose of Training.

485 views • 36 slides

Concept Phase

Concept Phase. You did the contextual research, observed and analyzed. (Right?). Now it's time to start ... . Now it's time to start ... con-cep-tu-a-li-zing. . Affinity Diagrams. Decoding meaning from (semi-)chaotic brainstorming.

479 views • 31 slides

Management and Planning Tools

Management and Planning Tools. Lecture 11. Management & Planning Tools. Help Plan and Organize Complex Group Activities. 1) Affinity Diagram 2) Interrelationship Digraph 3) Tree Diagram 4) Prioritization Matrix 5) Matrix Diagram 6) Process Decision Program Chart (PDPC)

624 views • 30 slides

Quality Function Deployment

379 views • 28 slides

391 views • 27 slides

Total Quality Management

Total Quality Management. Introduction F.J. Reiss. Course Objectives. Gain understanding of TQM initiative Foster analytical & objective thinking Learn use of tools & techniques. Course Format. Classroom discussion Mid-term exam Term project Final exam. Definition of TQM.

393 views • 24 slides

Facilitators : Stacy Baker & Tiko Lieou

Applying Quality Improvement Techniques to Analyze Problems and Find Solutions (Session B-2, April 12, 2006) National Public Health Performance Standards Program Annual Training. Facilitators : Stacy Baker & Tiko Lieou. Steps in Performance Improvement.

381 views • 23 slides

Service Operations Management: The total experience SECOND EDITION

Service Operations Management: The total experience SECOND EDITION. Chapter Three Service Process Improvement. Fig 3.1 Customer contact intensity. Fig 3.2 Service process review sequence. Organization readiness for change.

347 views • 21 slides

ADVANCE QC TOOLS

ADVANCE QC TOOLS. 7 Management Tools. Bambang Eko Cahyono TQM Trainer & Project Facilitators PT. Toba Pulp Lestari, Tbk. http://ecahyono.blogspot.com. Advance tools Index (Please click the hyperlink). Affinity diagram Matrix diagram Relation diagram PDPC Arrow diagram Tree diagram

804 views • 20 slides

294 views • 19 slides

Problem Solving In a World of Constant Change John G. Mathers 2013

Problem Solving In a World of Constant Change John G. Mathers 2013. Growing a Business is Challenging!. Macro. Micro. I ncome Output Consumption Unemployment Inflation Savings Investment Intl trade Intl finance Regs. Governance. Risk. Demand Supply Costs Pricing Channels

322 views • 19 slides

SIMS 213: User Interface Design & Development

SIMS 213: User Interface Design & Development. Marti Hearst Tues, Feb 26, 2002. Affinity Diagrams. A categorization method where users sort various concepts into several categories. Used by a team to organize a large amount of data according to the natural relationships between the items.

267 views • 19 slides

Oleh: Dr. dr. H. Boy S. Sabarguna, MARS MMR-UMY-2010

360 views • 17 slides

Project Status Update P10661-Aerial Imaging

Project Status Update P10661-Aerial Imaging. www.storaenso.com. Dale Turley (Mechanical Engineering). Project Status Update. Project Name Aerial Imaging System Project Number P10661 Project Family Open Architecture, Open Source Aerial Imaging Systems

323 views • 16 slides

8 STEP QUALITY CONTROL

1. Defining quality problem 2. Determining causes of problem 3. Identifying major causes 4. Design improvement Plan 5. Conduct improvement 6. Check improvement result 7. Create standardization 8. Defining next problem. 8 STEP QUALITY CONTROL. Plan Do Check Action.

2.29k views • 16 slides

AFFINITY DIAGRAM

579 views • 12 slides