Question of the Week - Employee Satisfaction Surveys

1. Question of the Week - Employee Satisfaction Surveys • Analyzing 275 responses of 1497 emails sent, 1451 received (response rate = 19.0%). • Fielded January 27 – February 4, 2004; presentation generated on February 4, 2004. • Overall margin of error is +/- 5.9%

2. How often does your organization conduct employee satisfaction surveys?

3. How often does your organization conduct employee satisfaction surveys?

4. Breakdown by Organization Size

5. Organization Size(Average = 1,111)

6. Breakdown by Organization Size(NOTE: Small sample size within each group)

7. Verbatim Responses

8. Other (please specify) • Officially, never. informally, once a year • We are a new start up Japanese Manufacturing Company, but my experience with the Japanese is that formal employee surveys are not in the original 5 year plan. • Periodically • 90 Day follow up after New Hire • We just conducted our first one • Just conducted our first one. • I am the sole owner with no employees • One Person Consulting Firm • Periodically, no set time frame • Once a year, but we survey 1/4 of the population each quarter so we have our fingers on engagement quarterly • Comprehensive survey every two years of all employees with Pulse surveys of random employees on key essentials quarterly. • Last year was the first time we conducted an employee satisfaction survey, and it was for upper management only. We plan to conduct a satisfaction survey with all employees within the next year or two.

9. Other (please specify), cont’d. • 18 months • Quarterly or JIT • We have done one survey • Our regional HR Manager performs these, unknown how often • Me/HR being here is new - this year will be the first survey • As consulting assignment dictates • We just did one (last one was about 5 years ago)