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ITIL ® v3 Qualification & Certification scheme PowerPoint PPT Presentation


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ITIL ® v3 Qualification & Certification scheme. ITIL ® v3 Certification scheme. The ITIL ® v3 scheme Scope Approach Features of each new certification level Transition scheme Certification scheme structure. v3 Certification scheme Scope.

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ITIL ® v3 Qualification & Certification scheme

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Itil v3 qualification certification scheme

ITIL® v3

Qualification & Certification scheme


Itil v3 certification scheme

ITIL® v3 Certification scheme

The ITIL® v3 scheme

  • Scope

  • Approach

  • Features of each new certification level

  • Transition scheme

  • Certification scheme structure


V3 certification scheme scope

v3 Certification scheme Scope

  • Must offer value to the career objectives of the student

  • Allow innovation and flexibility and value for Course Providers

  • Meets learning objectives and competency outcomes

  • Blooms taxonomy for setting exams

  • Transition scheme for v2 to v3


An updated approach to learning

An updated approach to learning

  • Modular design for flexible learning needs

  • Modernised testing methods and format

  • Expanded scope of education

  • Greater choice of study options

    • Self study

    • Course attendance

    • Online courses

    • Self-paced learning

    • On demand examinations


Itil foundation

ITIL Foundation

  • v3 Foundation certificate

    • Minimum 18 hours plus exam

    • 40 question simple multiple choice exam 65% pass

    • Self study option

    • Official Study Aid publication

    • Covers all stages in the Service Lifecycle

    • Awareness and concept understanding

    • 2 credits in the scheme

  • 130,850 + trained to date

  • Syllabus reviewed – new syllabus in place from May 09


Itil service lifecycle

ITIL Service Lifecycle

  • Launched October 08 and January 09

  • 5 lifecycle modules based on each book

  • 21 hours for each module

  • Complex, gradient scenario Multi Choice exam

    • 90 minute exam and 70% pass

  • 3 credits per module

  • Course based study


Itil service capability

ITIL Service Capability

  • Launched October 08 and January 09

  • 4 process based modules

    • Operational Support & Analysis

    • Planning, Protection & Optimization

    • Release, Control & Validation

    • Service Offerings & Agreements

  • 30 hours for each module

  • Complex, gradient scenario Multi Choice exam

    • 90 minute exam and 70% pass

  • 4 credits per module

  • Course based study


Capability clustered processes

25 March 2009

Capability clustered processes


Managing across the lifecycle

Managing across the Lifecycle

  • Launched January 09

  • Capstone course

    • Lifecycle or Capability certification prerequisite

  • Topic based curriculum

    • Planning & Implementation; projects; framework integration; organisational strategies; strategic change; risk management

  • Complex objective exam – Bloom level 5

  • 5 credits in the scheme

  • Leads to ITIL Expert award


Bridging the gap

Bridging the gap

  • v2-v3 Foundation Bridge

    • 1 day course – 2 days from May 09

    • Course based study

    • 20 question simple multiple choice 65% pass

    • 16,600 + Students to date

  • v2-v3 Practitioner Bridge

    • Minimum of 12 credits – includes credits from v2 Foundation

    • 2 credits single process, 3.5 clustered processes

    • Managing across the Lifecycle

    • v2-v3 Manager Bridge

  • v2-v3 Manager Bridge

    • 28 contact hours

    • Course based study

    • 5 credits in the scheme

    • 20 Question complex MC scenario 80% pass

    • 3,400 + students to date


Itil v3 qualification certification scheme

ITIL ® Qualification & Certification scheme

ITIL®

ITIL


Itil v3 qualification certification scheme questions http www itil officialsite com

ITIL® v3Qualification & Certification schemeQuestions ?http://www.itil-officialsite.com


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