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Knowledge-Based Decision Making PowerPoint PPT Presentation


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Knowledge-Based Decision Making. School Nutrition Association National Leadership Conference. Rate of Change Impact on Boards. Forcing associations to become more responsive – quicker to react More rational/open and less political More nimble/flexible More concerned about outcomes.

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Knowledge-Based Decision Making

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Knowledge-Based Decision Making

School Nutrition Association

National Leadership Conference


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Rate of Change Impact on Boards

  • Forcing associations to become more responsive – quicker to react

  • More rational/open and less political

  • More nimble/flexible

  • More concerned about outcomes


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Executive Board Focus

  • Direction Setting/Strategic Planning

  • Policy Making/Approval

  • Defining Desired Outcomes

  • Evaluation/Assessment

  • Insuring Good Name of the Association


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Knowledge –Based Decision Making

  • Based on strategic thinking – the pursuit of the right questions

  • About having sufficient thought/discussion to see the realm of possibilities

  • And then, making a decision that we never know for sure is the right one


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BEFORE

I believe

Carol says

We always do it this way

AFTER

Based on……

Because attendance has been dropping for five years….

Our membership survey shows that members prefer….

Changes You Should Experience


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Four Questions for Knowledge-Based Decision Making

  • What do we know about members/prospective members/customers needs, wants, and preferences relevant to this decision?

  • What do we know about the capacity and strategic position of our organization relevant to decision?

  • What do we know about current realities and dynamics of our marketplace?

    • Positioning?

    • Resources?

  • What are the ethical implications, if any?


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Essential Elements

  • Dialogue before deliberation

  • Planning and thinking strategically

  • Well-prepared directors

  • Trust and respect


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Agenda Items

  • Official Opening Requirements

  • Committee of the Whole (dialogue)

  • Mega Discussions (dialogue)

  • Action Items (deliberation/decision)

  • Reports (Business)

  • Committee and Other Reports (Updates)


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Percentage of Time Spent

  • Dialogue

  • Deliberation and Decision

  • Planning/Future

  • Official Business Reports

  • Other Reports


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Board Packet/Information

  • Agenda

  • Action Items

  • Committee Reports

  • Business Reports

  • Background Information for Discussions


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In a Knowledge-Based Association

Who makes the decision is far less important than the quality of information and insight on which the decision is made


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