1 / 18

Using Hobsons Retain to Improve Retention

Using Hobsons Retain to Improve Retention. An Introduction to How Technology is Being Utilized at Inver Hills in an Effort to Increase Retention Rates. Technology in the Present. Early Alerts Communications Surveys. Early Alert Process.

sawyer
Download Presentation

Using Hobsons Retain to Improve Retention

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Using Hobsons Retain to Improve Retention An Introduction to How Technology is Being Utilized at Inver Hills in an Effort to Increase Retention Rates

  2. Technology in the Present • Early Alerts • Communications • Surveys

  3. Early Alert Process • Instructors are sent an email during the 4th and 12th weeks of the semester with a link to class rosters where they can alert which students are at-risk. • Students receive an email detailing the reason for their alert and which instructor sent the alert. • Advisors have the ability to see which students have been alerted on a daily basis and contact them to follow-up. • Once a student has been contacted, advisors log any communication details specific to each student.

  4. Early Alert Process - Instructors

  5. Early Alert Process - Students

  6. Early Alert Process - Advisors

  7. Early Alert Process - Advisors

  8. Early Alert Process - Advisors

  9. Early Alert Data • Use performance indicators such as GPA and credit completion rate to determine the effect Early Alert has had on students: • Week 4 Alerts: Have students completed their courses? Are the credit completion rates higher than last year? • Week 12 Alerts: Have the number of withdrawals increased? If so, have the number of Fs and FNs decreased? • Determine the most effective types of intervention. Are students who engage in one-on-one meetings with advisors more successful than students who limit themselves to phone conversations with advisors?

  10. Communications • We have the ability to segment the population by specific attributes (i.e. major and age) to send more precise communications. • Multiple means of communication are available, including phone calls, texting, letters, and emails. • Several departments around campus have the desire to utilize the communication tools in Retain. • Tracking how often emails are opened and by whom is possible.

  11. Communications – Attributes

  12. Communications – Methods

  13. Communications – Other Departments

  14. Communications - Results

  15. Surveys • Another way to identify and follow-up with at-risk students. • Based on results of surveys, we have the ability to follow up with specific communications.

  16. Surveys – Identifying At-Risk Students

  17. Surveys – Contacting At-Risk Students

  18. Retention through Analytics at Inver Hills Community College Tadael Emiru, Director of Access and Opportunity Center of Excellence (651) 450-3572 temiru@inverhills.edu Brian Barklind, Management Analyst (651) 450-3735 bbarkli@inverhills.edu

More Related