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Reflector 360 Certification course. Goal of certification. Enhancing the quality of use of the Reflector 360 by practising the implementation of the Reflector 360 and giving feedback. Results The participant : Knows the possibilities and applications of the Reflector 360;

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Reflector 360 certification course

Reflector 360Certification course


Goal of certification
Goal of certification

  • Enhancing the quality of use of the Reflector 360 by practising the implementation of the Reflector 360 and giving feedback.

    Results

    The participant:

  • Knows the possibilities and applications of the Reflector 360;

  • Has insight in own test results;

  • Can interpret Reflector 360 results on behalf of personal - and/or career prospect;

  • Is capable of constructing a coaching route based on the Reflector 360.


Program
Program

  • Introduction

  • Feedback in organizations

  • PiCompany model and competency profiles

  • The questionnaire; the Reflector 360 process

  • Interpreting the Reflector 360 report

  • Giving feedback based on the Reflector 360 report

  • PDP

  • Discussing the test case and homework

  • Introduction

  • Practical experience

  • Live case

  • Evaluation and certification


The iceberg model and assessment instruments
The Iceberg Model and assessment instruments

Reflector 360

Behaviour

Knowledge & Skills

Reflector Big Five Personality

Personality, Intelligence, Values



360-degrees feedback everything up to me”

Manager

Customer

Colleague

Self

Direct report


The role function profile as a basis for the reflector 360 360 degrees feedback

WHAT everything up to me”

HOW

The role function profile as a basis for the Reflector 360, 360-degrees feedback


Coaching for behaviour and results everything up to me”


Competency levels everything up to me”

Level 1 Displaying basic effective behaviour or displaying effective behaviour when the environment provides immediate reason for doing so.

Level 2 Displaying effective behaviour independently and on one’s own initiative.

Level 3 Stimulating others in the immediate working environment to display effective behaviour, partly by displaying exemplary behaviour oneself.

Level 4 Inspiring others within the entire organization to display effective behaviour by creating the right conditions and displaying exemplary behaviour oneself.


Development tips and coachingactivities

Development tips everything up to me”

Frequently ask yourself what you have realized instead of what you have done.

CoachingactivitiesHelp the employee to divide final objectives for the longer term into feasible and measurable sub-objectives and formulate them clearly.

.

Development tips and coachingactivities


Reflector 360 questionnaire
Reflector 360 questionnaire everything up to me”

  • bipolar questions

  • 5 questions per competency

  • all questions have to be answered

  • additional open questions


The everything up to me”questions

Indicates how employees can develop themselves

Lets employees choose how to develop themselves

According to you, which behaviour does the participant especially has to continue?

According to you, which behaviour does the participant has to show more often?

According to you, which behaviour does the participant has to show less frequently?


Time for talent everything up to me”

The Reflector 360 process

?!


The Report everything up to me”

  • Introduction

  • Competency overview

  • Result overviews

  • General overview

  • Detailed overview

  • Detailed item overview

  • Strength / Weakness overview

  • Open questions

  • Development tips

  • Personal Development Plan (PDP)


Five point scale
Five-point scale everything up to me”


General overview
General overview everything up to me”


Detailed overview

1 everything up to me”

2

3

4

5

Group leadership

Self

Superior

Colleague

Direct report

Customer

Customer orientation

Self

Superior

Colleague

Direct report

Customer

Results orientation

Self

Superior

Colleague

Direct report

Customer

Detailed overview


Detailed item overview
Detailed item overview everything up to me”

Customer orientation


Strength/ Weakness overview everything up to me”


Open questions
Open questions everything up to me”


Group overview everything up to me”


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