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IEEE Membership Development Conference Call / Web Cast

IEEE Membership Development Conference Call / Web Cast. 21 February 2009. Lee Stogner Chair, IEEE Membership Recruitment and Recovery Committee l.stogner@ieee.org Cathy Downer MGA Staff - Membership Development c.downer@@ieee.org.

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IEEE Membership Development Conference Call / Web Cast

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  1. IEEE Membership Development Conference Call / Web Cast 21 February 2009 Lee StognerChair, IEEE Membership Recruitment and Recovery Committeel.stogner@ieee.org Cathy DownerMGA Staff - Membership Development c.downer@@ieee.org

  2. Preview Topic: The Value of Membership in Tough Economic Times Membership Statistics & Goals Update Business Cycle Spotlight: Wrap-Up / Direction Open Floor Q&A Subject Appendix Membership Development Web Cast Slide 2 Today’s Discussion… Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

  3. Membership Development Web Cast Slide 3 Web Cast Notes Webcast presentation available on MD virtual community at https://www.ieeecommunities.org/ieee.md.net in the files section Attendee lines are muted, except for speakers. Late attendees are reminded to mute your phone using *6 Please ask topical questions using the chat box For technical-assistance, e-mail to web-conf@ieee.org any time during webcast This webcast is recorded. Presentation and audio will be available as an “on-demand” resource – URL and announcement to be posted in the MD Virtual community Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

  4. Membership Development Web Cast Slide 4 Web Cast Attendance Roll Call Use the Chat box. Please type in your name/ title/location Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

  5. Membership Development Webcast Slide 5 Preview Topic: The Value of Membership in Tough Economic Times Presented by: Diane Bowen Collier, PMP Employment and Career Services Committee, IEEE 21 February 2009

  6. In a world economy where bad news fills headlines, many members may be asking themselves: “Why maintain my membership in IEEE when there are so many demands on my resources?” “What does IEEE provide to improve my situation?” Membership Development Web Cast Slide 6 Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

  7. Answer, IEEE offers: Employment and Career Services Education Networking Opportunities And more… Membership Development Web Cast Slide 7 Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

  8. Membership Development Web Cast Slide 8 Employment and Career Services • One stop shopping for Career and • Employment Services • http://www.ieee.org/web/careers/home/index.html • Filters available for career life cycle • Filters available for benefit categories Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

  9. Membership Development Web Cast Slide 9 Employment and Career Services • IEEE Job Site • www.ieee.org/jobs • Post Resume • Resume builder • Employer Search • Job Posting Alerts • Collects 5 Million Job Leads from 160,000 Websites • Powerful Search Engine Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

  10. Membership Development Web Cast Slide 10 Employment and Career Services • Career Navigator • www.ieee.org/careers • Employment Assistance • Career Development • Consulting • Products & Services Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

  11. Membership Development Web Cast Slide 11 Employment and Career Services • Webinars • www.ieeeusa.org/careers/webinars • Resume Writing Skills • Networking/Online Social Networking • Interviewing Skills • Innovation • Entrepreneurship Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

  12. Membership Development Web Cast Slide 12 Employment and Career Services • Regional Coordinators • Available to provide work shops on: • Resume Writing Skills • Networking • Interviewing Skills • Innovation Styles • Entrepreneurship • Project Management • Virtual Communities Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

  13. Membership Development Web Cast Slide 13 Education • Societies provide a variety of • venues for building skills • Conferences (reduced rates for • members) • Seminars • Publications • Meetings • Local Sections also provide training Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

  14. Membership Development Web Cast Slide 14 Networking • IEEE is a worldwide network • Volunteer opportunities • Meet local industry leaders • Create opportunities for individuals to • know your capabilities • Grow your network • Give to your community • Consultants Network Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

  15. Membership Development Web Cast Networking • Entrepreneurs Village • http://www.ieeeusa.org/careers/entrepreneurs/ • On Line Community • On Line Mentoring • Business Knowledge • Marketing • Venture Capital • Legal Issues • On Line Resources • On Line Chats Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature.Technical assistance: web-conf@ieee.org

  16. Membership Development Web Cast And more . . . . • Reduced dues for unemployed and retired members • IEEE alias – maintain contacts even when your e-mail provider or job changes Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature.Technical assistance:web-conf@ieee.org

  17. Membership Development Web Cast Slide 17 Thank you ! Questions ? Diane Bowen Collier, PMP d.b.collier@ieee.org Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

  18. Membership Development Webcast Slide 18 Membership Statistics & Goals Update: January 2009 Prepared by: John Day IEEE Member & Geographic Activities

  19. Membership Development Web Cast Slide 19 Congratulations! Mission 2008 Results – 382,400 members! (87 members shy of record) Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

  20. Membership Development Web Cast Slide 20 January Year-over-Year Monthly Growth – Total Membership 391,560 Up 2.4% from December Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

  21. Membership Development Web Cast Slide 21 January Year-over-Year Monthly Growth – Higher-Grade Membership 300,420 Up 1.1% from December Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

  22. Membership Development Web Cast Slide 22 January Year-over-Year Monthly Growth – Student Membership 91,140 Up 6.9% from December Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

  23. Membership Development Web Cast Slide 23 Net Gain Net Gain Net Gain Total Gain Active Membership by Region – January 2009 • Beginning in Jan 2009 , break-out of student membership Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

  24. Membership Development Web Cast Slide 24 January Year-over-Year Society Membership • In total, aggregate of 38 Societies: (7,561) memberships • Beneath the aggregate … • 22 Societies have increased membership • + 2,432 sum of increases • 17 Societies have decreased membership • (9,993) sum of decreases • > Computer Society (~ 5,300) ... > CS Affiliates (~ 3,000) Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

  25. Membership Development Web Cast Slide 25 January Year-over-Year Society Membership, Detail Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

  26. Membership Development Web Cast Slide 26 January Year-over-Year Society Membership, Detail (cont.) Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

  27. January Year-over-Year Society Membership, Detail (cont.)

  28. Membership Development Web Cast Slide 28 Update - 2009 Membership Renewal • Anticipate 22,500 to 25,000 renewals in February (pick-up of 6.5% - 7.0%) • Total retention last year (2008) was 76.8% • In 2009, MD goal is to improve HG retention 2% and ST retention 0.5% Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

  29. Membership Development Web Cast Slide 29 2009 Membership Renewal Goals & Progress • Line in the sand • Goals incorporate desired retention increases, using each Regions’ 2008 retention rate, and their respective renewal opportunity for 2009 • HQ is launching several new campaigns to help arrears-recovery • Pre-arrears lists are being provided to all Sections Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

  30. Membership Development Web Cast Slide 30 Thank you ! Questions ? Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

  31. Membership Development Webcast Slide 31 Business Cycle Spotlight Presented by: Lee Stogner Chair, IEEE MRRC Cathy Downer Manager, Membership Development

  32. Membership Development Web Cast Slide 32 Membership Business Calendar Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

  33. Membership Recruitment & Recovery Committee Report – January 2009 2009 MRR Team Committee Focus • Engagement • Volunteer & Staff partnership • Filling MD position vacancies • Encouraging Section to Member communications • 2009 Goals • Increased focus on retention • 78.5% total membership • 84.8% higher-grade, 54.0% students • Match 2008 recruitment • 2009 Year-End (December) • 390,000 total members

  34. MD in Action: Volunteer Engagement — Renewals / Arrears Zambia Section Reuben KapalaMunungwe “Thank you for very much for this information. In the recent past, we as a Zambian Section Committee have been working towards recruiting new members as well as recover old or non-active ones. With the current scenario of the economy, we dearsay most of them are targeting the March to August registration window owing to the austerity measures being employed in their respective organizations. However, we are grateful for these tools and will be giving you feedback as often as possible to see how we can synergistically surmount this challenge. Our aim is to rev up this membership recruitment regardless of the socio-economic situation.” Western Puerto Rico Section Luis Lopez, MD Chair “I did use the information to send reminders. I divided the arrears in two groups, i.e. those who have been members for 5 to 30 years which most probably just forgot to renew, and young members (5 years and below) where I am placing more emphasis on how the membership can improve their career, networking, leadership, etc. Semi custom appeal has gone to each group. Will run the report mid-March to see how many renewed, and will then try to contact those that didn’t to encourage and find out why they did not renew if there is a reason. Our section membership is pretty stable and I expect renewal by all.

  35. MD in Action: Volunteer Engagement — Renewals / Arrears United Arab Emirates Section Adell Sultan, MD Chair “Many thx for your message and all the information. In our section we are already utilizing the upgraded SAMIEEE database to pull all the required and necessary information. Its certainly a great enhancement and formation now is much easier and accurate. Reminders have already been sent to the concerned people and will be sent again in a few days. Thanks for sharing the sweepstakes info though, I’ll make sure I’ll add that to our next communication.” Buenaventura Section Steve Johnson, Chair “I’ve just sent out individual emails to the list of soon-to-be-late members in my section, with some immediate and gratifying success. The notes are tweaked depending on membership grade, years of cumulative membership (i.e. may be eligible for SM elevation), etc. I’ve also received some very nice responses from people who renewed as a result of my emails. By the way, the overview of the SAMIEEE interface was quite helpful – I generally despair at the prospect of interacting with SAMIEEE, but this made it considerably less excruciating than usual!”

  36. MD in Action: Volunteer Engagement — Renewals / Arrears Denmark Section Erik Stilling, Chair “In response to your email, the Board for IEEE Denmark Section have taken action to address the members who haven’t yet renewed their membership. We are about to complete sending out the below emails to each of these members. I am aware that you probably do not speak Danish, so I have added the email just to demonstrate that we have taken action and will attend to this matter during the coming month.” Montana Section. Mitchell Hobish, Chair Thanks for this information. I had no idea we had so many delinquent members! Nigeria Section Jon Ogbekhilu, MD Chair “Thanks for your mail and sorry for the late response. We are doing a kind of aggressive campaign for members to renew in Nigeria Section and the response isn’t bad and we hope to see more renewals.”

  37. MD in Action: Volunteer Engagement — Renewals / Arrears Austria Section Martin Horauer, Chair “The renewal reminders to the Austrian members who still have not renewed has been sent out some days ago and I got several replies that some will renew within the next days…” Morocco Section Mohamed Essaaidi, Chair “Many thanks for your e-mail. We have been already approaching all the arrears in the Morocco Section here for several weeks. The material you sent me will be really very helpful to support our actions.”

  38. MD in Action: Volunteer Engagement — Renewals / Arrears (open floor) Your Section ? Your Section ? Your Section ? Your Section ? Your Section ? Your Section ? Your Section ? Your Section ?

  39. Membership Development Web Cast Slide 39 Recovery Planning • Data-driven activities • Knowledge of SAMIEEE • Members w/ past-due status • See appendix for step-by-step instructions • Aleksandar Szabo (R8) our volunteer expert for using SAMIEEE pre-arrears & arrears queries • a.szabo@ieee.org Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

  40. Membership Development Web Cast Slide 40 Thank you ! Questions ? Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

  41. Membership Development Webcast Wrap-up / Direction Presented by: Lee Stogner Chair, IEEE MRRC

  42. Membership Development Web Cast Slide 42 Wrap Up / Direction • Welcome new Region MD officers • Wole Akpose (R2) • Zak Cohen (R6) • Aleksandar Szabo (R8) • Mengqi Zhou (R10) • Cathy Downer, Membership Development Mgr • Know the benefits of membership • www.ieee.org/benefits • Utilize MD resources and tools • www.ieee.org/md • Make retention our 1Q focus • Promote 125th Anniversary • Monitor progress through MD reports Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

  43. Membership Development Web Cast Slide 43 Recommended “Game Plan” going forward – Regions / Sections / Societies • February through April • 85% effort - Retention / Arrears Recovery • 15% effort - Recruitment • May through August • 15% effort - Arrears Recovery • 85% effort - Recruitment • September through December • 100% effort – Recruitment All the while … MD Staff support: • Retention / arrears recovery campaigns, electronic and print (through August) • Recruitment / incomplete applications campaigns (big push in March) • Recruitment / authors outreach (May timeframe) • Reinstatement & recruitment campaigns (September forward) Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

  44. Staff Retention / Arrears Outreach 125th Anniversary Renewal Incentive Drawing Now Offered • MGA launched a new incentive in January to reward individuals who have renewed their 2009 membership. Random drawing of all members who have renewed before 1 May awarding 125 Visa gift certificates of USD$100. Drawing will take place on IEEE’s birthday, 13 May. “Last Issue” Cover Wrap to Appear on IEEE Spectrum • March issue of IEEE Spectrum will carry such a cover wrapper for all members who have not renewed their membership. The 125th Anniversary renewal incentive drawing and promotion of several benefits are incorporated into the cover-wrap’s design. New Arrears Campaign to Commence in March • New post card campaign will augment the outreach. Featuring a peer-to-peer message from Joe Lillie, VP of the Member & Geographic Activities Board, the postcard will be mailed in March to all higher-grade members worldwide in arrears. IEEE Contact Center Making Courtesy Calls IEEE Contact Center outreaching to select groups of members who have not renewed their membership, beginning with Fellows and Senior members. Calls will continue through May.

  45. Membership Development Web Cast Slide 45 Next Webcast Saturday, 14 March Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

  46. Membership Development Web Cast Slide 46 Thank you ! Questions ? Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

  47. Membership Development Webcast Slide 47 Open Floor Q&A

  48. Membership Development Webcast Slide 48 AppendixField Team Resources Presented by: Lee Stogner Chair IEEE MRRC

  49. Alignment with the new MGA mission and values Volunteer & Staff partnership MD position vacancies Regional Training Partnering across IEEE MD Portal & Virtual Community Membership Development Web Cast MRR Team Development – Engagement Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

  50. Membership Development Web Cast Slide 50 The Regional “Field Team” (2009) R1 – Dr. Ravi Todi R6 – Zak Cohen R2 – Wole Akpose R7 – Kathleen Chafe R3 – Lee Stogner R8 – Aleksandar Szabo R4 – Tarek Lahdhiri R9 – Tania Quiel R5 – Robert Shapiro R10 –Mengqi Zhou Web Cast Etiquette: *6 for mute. Ask questions using the online chat feature. Technical assistance: web-conf@ieee.org

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