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TechTell ™ Inc. End to End Uptime Monitoring

TechTell ™ Inc. End to End Uptime Monitoring. (View in slideshow format for full functionality of links). “We have many users that travel constantly throughout the world and need access to vital network resources.”

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TechTell ™ Inc. End to End Uptime Monitoring

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  1. TechTell™ Inc. End to End Uptime Monitoring (View in slideshow format for full functionality of links)

  2. “We have many users that travel constantly throughout the world and need access to vital network resources.” “My overall experience with TechTell has been outstanding. The network operations center has always been very prompt and knowledgeable in the level of service they provide to the US Fund for Unicef.” - A. George Computer Operations, UNICEF Presentation Outline • Company Profile • Network Monitoring • Solution • Hardware • Software • Service • Facilities • Customer Successes • Conclusion • Contact (titles above are linked)

  3. Company Profile • TechTell is an established and leading provider of Outsourced End-to-End Element Network Monitoring Solutions. Our comprehensive hardware, software and service solutions empower our clients with fault and performance management tools to ensure IT performance is consistently at optimal levels with maximum uptime. • Founded in 2002 • Privately Held • Seasoned Company Management • Headquarter in Elma, Washington (Seattle Region) • Public and Private Sector Customers • Redundant 24x7 Staffed Facilities • Redundant Monitoring POP locations in Seattle, Dallas, Chicago, and Akron Return Home

  4. Network Monitoring“…if your company has a monitoring solution or needs a monitoring solution TechTell adds value…” - Maximize IT Uptime - Improve Organization Productivity - Experienced and 24/7 Dedicated Team - Instant Notification and Response Maximize your networks availability, performance, and security before your organization experiences valuable downtime! Return Home

  5. Solution Service - 24x7 Staffed NOC monitoring your critical network devices and services MON Software - Your Current Monitoring Software (Gateway Product) - TechTells Custom Monitoring Solution Monitoring Hardware - M-Series Appliances Return Home

  6. Service Implementation Phase • Network Assessment, Map Design, System Integration • Deploy Live Solution in 5 Days • Integrate with current monitoring solution or implement custom solution. Monitoring Phase • 24x7 Monitoring, Alarm Aggregation, Trouble Isolation, Resolution • Live Call Notifications with Client Tailored Escalation Procedures TechTell Service Platform Return Home

  7. Software T’aira Software Application - Monitors System Performance, Tracks Trouble Tickets, Aggregates Data • Ease of use design interface integrated with web-based log-in application for clients. • Hosted Application ability to interface with current monitoring software through our Gateway product Return Home

  8. Hardware M-Series Appliances - Data Aggregation, and Standalone Monitoring (no need to load probes on your current servers etc.) - Track IP and Non-IP elements - No new server software required - Remote Collection - Remote Updating Return Home

  9. Facilities • 24x7 Staffed NOC Facility in Elma Washington • 24/7 Staffed Facility in Tacoma Washington (backup) • Earth Quake Resilient (Magnitude 9) • Redundant Monitoring facilities in Dallas • TX, Chicago IL, and Akron OH. • Network Redundancy • Phone Redundancy • - Power Redundancy Return Home

  10. Customer Successes • Public Utility Districts, Port Authorities, Public Development Authorities, School • Districts, Public Safety • Private Manufacturing, Distribution, Financial, Health Care, Cable ISP Providers Return Home

  11. Conclusion Employing an effective Network Monitoring Solution in today’s marketplace is not a luxury, but a necessity. Downtime of a network, application, device, or a system can differentiate between business goals or business failures. Equally important is to select a networking monitoring solution that is scalable and reliable without steep financial budget requirements. “TechTell understands this, and has designed our service with this in mind.” TechTell provides network monitoring solutions to organizations seeking to employ a best-of-class quality monitoring service at an outsourced price-point. This allows our clients to focus on their core business functions knowing their networks will achieve maximum uptime and support from a dedicated team. Return Home

  12. “Lower cost to implement a "full blown" NOC, faster response times to alarms and outages, better communication of issues to all involved personnel, and the IT staff seems to sleep a little better at night now....” - Rob Hanny IT Manager Grays Harbor PUD Contact Thanks for taking the time to review information about our Company. We look forward to speaking with you further to understand the needs of your organization, and how TechTell’s Network Monitoring Solutions can add value to your business and technology goals. Please visit our website at http://www.techtell.com for further information or contact us via; Email: sales@techtell.com Phone: 866.605.7950 Return Home

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