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Welcome. To The Customer Service Symposium. Sponsored by: The Survey of Organizational Excellence Group At The University of Texas at Austin. Full House!. We Anticipate a Full House! Please make room for those just arriving. Thank You . About the S.O.E.

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Welcome l.jpg

Welcome

To The

Customer Service

Symposium

Sponsored by:

The Survey of Organizational Excellence Group

At The University of Texas at Austin


Full house l.jpg
Full House!

We Anticipate a Full House!

Please make room for those just arriving.

Thank You 


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About the S.O.E.

  • The Survey of Organizational Excellence is an internal employee attitudinal assessment used by state agencies since 1980.

  • Approximately 120 agencies and institutions of higher education (representing 170,000 state employees) participated in the survey in 2001.


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Texas Star Award

  • The Customer Service Standards Acts provides for the recognition of Agencies through the Texas Star Award.

  • The Award is presented at the Governor’s Conference on Organizational Excellence.

  • For more information see: www.survey.utexas.edu


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Need Leadership Resources….

We provide two leadership assessment tools for your use.

1) A 360 degree supervisory Assessement

2) A Leadership Styles Assessment

If we can be of service, please contact us at 512-471-9831 or at [email protected]


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Necessities

For Restrooms and Pay Phones – exit the auditorium and turn to the right.

O’s Campus Café – exit the auditorium and turn to the left.

(Coffee and Juice provided during the Break at 10)

I am sorry, no food or beverages are allowed in the auditorium.


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Welcome

To The

Customer Service

Symposium

Sponsored by:

The Survey of Organizational Excellence Group

At The University of Texas at Austin


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About This Room

This room holds 200 people and is able to interactively host web broadcast.

There are 5 cameras, several display screens, wireless internet accessibility, and a production media room in the back corner.


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Pickup

Please pick up a folder packet containing resources and materials for this symposium in the lobby. Also as our gift to you, we have made available a copy of “Reinventing Texas Government” providing additional information regarding the Survey of Organizational Excellence.


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Phones and Pagers

As a courtesy to our presenters and those around you. Please turn your phone and pagers to silent mode.

Thank You


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