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EUROPE

Global network. N. AMERICA. EUROPE. ASIA. Los Angeles ARTCOMPT(AMERICA), INC. TEL : 1-714-999-8990 FAX : 1-754-999-9901. AFRICA. S. AMERICA. OCEANIA. Web Agency Service Domain. Web CI Web Design Web application. Web Building. e-Business Consulting Market Analysis.

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EUROPE

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  1. Global network N. AMERICA EUROPE ASIA Los Angeles ARTCOMPT(AMERICA), INC. TEL : 1-714-999-8990 FAX : 1-754-999-9901 AFRICA S. AMERICA OCEANIA

  2. Web Agency Service Domain • Web CI • Web Design • Web application Web Building • e-Business Consulting • Market Analysis Web Consulting Web Solution

  3. eBiz Solution 수출현황 SCM ERP EKP/EIP EUROPE ASIA N. AMERICA AFRICA S. AMERICA OCEANIA

  4. e-Business Value Chain 협력업체 및 고객 네트워크를 통합, 상호간의 정보를 공유하고 협력을 강화함으로써 효율적인 Order Fulfillment를 수행하고 고객 니즈에 신속하게 대응 e-Marketing E-CRM Supplier SCM Customer Customer Supplier e-Marketplace

  5. eBiz Sector & Solution • 사이버아파트 포탈사이트 구축 • 하이테크 도시건설에 필요한 eSolution 인프라 구축 System 테크노빌리지 뉴스 쇼핑/공동구매/예약 생활토탈 정보 Mail+SMS+Fax+메신저 정보 종합DB검색 화상회의/통화시스템 사이버교육 Techno Village COMMUNICATION INFORMATION 홈뱅킹/홈트레이딩 반상회/동호회 원격 경비시스템 공과금/민원서류 재택근무시스템 영화 / 연극 / 음악 원격진료시스템 공지/주민신고/처리 LIFE

  6. Interactive Full Service 통일된 프로세스 기반하에 ebiz전략수립, 개발 및 솔루션을 통합하여 구축 Design Flash Coding Consulting Creative Contents ebiz Integration Strategy Sopping Marketing eCRM eSolution Mailing Interaction IRM UMS VOC/ RMS System CTI e- Learning Server D/B

  7. eBiz Total Service eBusiness Integrator eBiz Building Contents Solution eBiz Strategy eBiz Operation eBiz total service Planning Marketing eBiz Consulting

  8. Business Fields : SI Development & Solutions CRM ERP B2Emall Integration Developers Enterprise Solution Web Service PACS Mailing EIP

  9. eBusiness Transformation stockholder IRM/RMS/PRM Supplier Off-line SCM ERP IPS WebSite CRM/CP Supplier Partners eCompany Supplier On-line EIP/KMS/GW Employees

  10. eCompany 가치체인망 Stockholder Customer IRM/RIS GW/KMS DW/CRM ERP/EIP eCompany SCM/IPS Supplier

  11. 고객 Data의 Integration TransactionData eCRM Data Base Web LogData Enterprise CRM Data Warehousing/Integration Customer Profile

  12. eBiz Total Service R&D MU SM MU eBiz Total Service NI MU SI MU

  13. eBiz Sector & Solutions Customer DW/E-CRM / CRM B2C CMS EIP/EKP Management & Business B2E GW/KMS ERP IPS PMS Partner & Supplier B2B ElS SCM Marketplace B2M E-Marketplace

  14. 통합회원관리 및 활용방안 Customer Communications CRM Data Warehousing/Integration Club The press e-CRM Consumer Analyst Sales Service Marketing Purchaser Investor Customer Interaction Platforms Interaction Management Infrastructure SMS Channel Web FAX Channel eMail Channel Web Site Channel Post channel 미래고객 투자자 충성고객

  15. 업무관리 인력관리 손익관리 자산관리 고객관리 • Office Management System 2단계(시스템 연동) 1단계 (솔루션 개발) KMS 자료실 CRM E-Mail GW 문서 EDMS ERP E-Planning SCM

  16. 15% 20% 10% 55% • eBiz Solutions & Service Web SI Area SI Area NI Area System Area • Web consulting • Web development • Web management Web SI Area eCRM WCMS Mailing IRM/PRM • SI consulting • SI development • SI management SI Area EIP/EKP CRM/DW ERP/SCM GW/KMS • Network Integration • Automation System • Enterprise Network NI Area CTI MES IBS PABX

  17. e- Company System Network CRM System • Customer DB Integration SCM System EKP/EIP System • Enterprise Knowledge • Information Portal • Supply chain Integration

  18. 2004 중점 사업 분야 • 사업부문별 균형과 내실 • 아웃소싱을 통한 원가절감 Web Design Consulting 2004 • Web integration • Publishing • DB generation Web Building eSolution

  19. CRM 도입효과 마케팅부문 : 마케팅 정보 시스템 구축으로 타겟팅 효과 향상 영업부문 : 전산 정보의 통합 활용으로 보다 빠른 고객 응대 one to one marketing CRM System 충성고객 잠재고객 휴면고객

  20. e-Business planning e-Business Transformation Product Leadership Relationship management B2M B2B B2E B2C eBiz Integration eBiz Strategy eBiz Solutions Technology & Communications Infrastructure

  21. e-Business planning e-Business Transformation Product Leadership Relationship management B2M B2B B2E B2C eBiz Integration eBiz Strategy eBiz Solutions Technology & Communications Infrastructure

  22. e-CRM 도입동기 • 마케팅 효율화와 고객지원강화 • 경쟁사대비 우위확보 • 전사적 회원관리 통합 Customer Customer 마케팅팀 판촉팀 Customer Customer Customer 고객지원팀 영업팀 Customer 관리팀 기획팀

  23. Analytical CRM Collaborative CRM Operational CRM Data Warehousing Integration • eBiz Solution analysis _CRM Customer Relationship Management 협업CRM은 분석과 운영시스템의 통합 데이터 마이닝 기술이 이슈 전방위 업무를 지원하는 시스템

  24. eBiz Solution analysis _CRM RMS Customer IRM WCMS DW Mailing e-Community PRM CRM e-Fax Group D CRM : Customer Relationship Management e-CRM e-CTI e-Search e- Automation IBS Business HRM EIP MES PABX e-IPS KMS ERM EDMS ERP GW Employee e-Market SCM

  25. e-CRM 도입동기 • 마케팅 효율화와 고객지원강화 • 경쟁사대비 우위확보 • 전사적 회원관리 통합 Customer Customer 마케팅팀 판촉팀 Customer Customer Customer 고객지원팀 영업팀 Customer 관리팀 기획팀

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