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Professional Self Presentation 2. Body Language and Interviews C. West 12.03. Aims. to develop the skills and qualities of effective communicators to develop a professional approach to interpersonal communications. Objectives. To develop: interpersonal skills

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Professional Self Presentation 2

Body Language and Interviews

C. West 12.03


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Aims

  • to develop the skills and qualities of effective communicators

  • to develop a professional approach to interpersonal communications


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Objectives

To develop:

  • interpersonal skills

  • some awareness of body language

  • an enhanced understanding of intrapersonal skills

  • an awareness of self presentation

    (to see ourselves as others see us!)


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Why?

  • Communication theory:

    • Non-verbal – 55%

    • Paralinguistic – 38%

    • Verbal communication 7%

      (Mehrabian, 1971, cited in Wainwright 1990)


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Effective Communication

  • If the verbal, that is, what we are saying, is important, then it is essential to know how to get the message across.

  • This dynamic process develops from …

    • Intrapersonal understanding

    • Appreciation of what affects Interpersonal communication

    • Practice of skills in body language and vocal clarity, tone and projection

    • Consideration of ‘status’ and respect for intercultural factors

      Now let’s consider these aspects in more detail …


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Interpersonal Communication Skills

  • This means we need to understand and develop …

    • the skills involved in social interactions

    • our understanding of our own and others’ social behaviour

    • our ability to appreciate why people behave or react as they do

  • We all have a professional responsibility for continuing reading, research and personal study in this area.


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Awareness of Body Language

Body language is a fundamental part

of the communication process.

It includes …

  • Posture and gesture

  • Eye contact

  • Facial expression

  • Vocal quality – pitch, volume

  • Pace (speed) and tone of voice

  • Non-verbal sounds; eg. a sigh


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Intrapersonal Communication Skills involve …

  • How we see and value ourselves and understand our own personalities

  • Understanding the needs and motivations that drive our personal interactions

  • Understanding the dynamic cognitive processes by which we make sense of our experiences

  • Awareness of others’ reactions and the ability to modify our speech and actions based on this feedback.


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Self Presentation …

  • Is affected by …

    • Courtesy and respect for all

      • This may require us to find out about others’ beliefs, customs and cultures

    • Status

      • How do we present ourselves?

        • On a scale of 1 – 10?!

      • What does our ‘body language’ convey … about our belief in ourselves, our attitudes to others about us?


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References and Bibliography

  • Argyle, M. (1990), The Psychology of Interpersonal Behaviour, London,Penguin

  • Burton, G. & Dimbleby, R. (1993), Between Ourselves: an Introduction to Interpersonal Communication, London, Edward Arnold

  • Gahagan, J. (1975), Interpersonal and Group Behaviour, London, Methuen

  • Honey, P. (1986), If Looks Could Kill, London, Video Arts

  • Pease, A. (1997), Body Language: How to read others’ thoughts by their gestures, London, Sheldon

  • Ribbens, G. & Thompson, R. (2000), Understanding Body Language, Abingdon, Hodder and Stoughton

  • Wainwright, G.R. (1990), Body Language, Sevenoaks, Hodder and Stoughton Educational


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