Library interest based problem solving design
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Library Interest Based Problem Solving Design. Library Management Council May 14, 2008 JDC IBPS Task Force. Why the Library?. At the request of: Best Practices Policy Board Best Practices Steering Committee

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Library Interest Based Problem Solving Design

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Library Interest Based Problem Solving Design

Library Management Council

May 14, 2008

JDC IBPS Task Force


Why the Library?

  • At the request of:

    • Best Practices Policy Board

    • Best Practices Steering Committee

      Library’s JDC has successfully implemented several labor-management process improvement projects – now time for focus on ‘preventing and resolving conflicts’ and ‘promoting positive labor-management relations’ – we were asked and agreed to develop and implement an IBPS approach.


IBPS Working Group

  • Liz Johnson, ILL/Document Delivery, Co-Chair

  • Karen Kupiec, WWDCS, Co-Chair

  • Bernadette Cioffi, LHR

  • Anthony Ferraiolo, Shipping

  • Maureen Malone Jones, ILL/Document Delivery

  • Duane Mellor, Local 34

  • Amelia Prostano, Beinecke

  • Diane Turner, LHR

  • Mike Gaffney – Facilitator / Trainer


What’s the goal?

  • Strengthen relationships

  • Resolve problems

  • Build desirable skills in all staff

  • Improve communication and understanding of interests and decrease grievances.

  • Build a better working environment

    • Library Values – integrity, respect, excellence, creativity and flexibility, open communication…


IBPS - What does it do? Not do?

  • Provides a framework and tool set to be used during conversations that will/should happen anyway due to gripes or grievances

    • Some will say ‘I do this already’ – didn’t know it was IBPS.

  • IBPS does not take away a managers right to discipline an employee but provides a mechanism for discussion so the number of grievances declines as the result of an understanding of interests.


Do you have to go it alone?

  • Supervisors can seek support in the process:

    • Involvement of their immediate supervisor

    • Trained facilitators from Library staff or Best Practices group can be asked to participate

  • You do not need to go through it alone…


Discussion

  • Questions, concerns, suggestions, etc…


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