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Library Interest Based Problem Solving Design. Library Management Council May 14, 2008 JDC IBPS Task Force. Why the Library?. At the request of: Best Practices Policy Board Best Practices Steering Committee

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Library interest based problem solving design

Library Interest Based Problem Solving Design

Library Management Council

May 14, 2008

JDC IBPS Task Force


Why the library
Why the Library?

  • At the request of:

    • Best Practices Policy Board

    • Best Practices Steering Committee

      Library’s JDC has successfully implemented several labor-management process improvement projects – now time for focus on ‘preventing and resolving conflicts’ and ‘promoting positive labor-management relations’ – we were asked and agreed to develop and implement an IBPS approach.


Ibps working group
IBPS Working Group

  • Liz Johnson, ILL/Document Delivery, Co-Chair

  • Karen Kupiec, WWDCS, Co-Chair

  • Bernadette Cioffi, LHR

  • Anthony Ferraiolo, Shipping

  • Maureen Malone Jones, ILL/Document Delivery

  • Duane Mellor, Local 34

  • Amelia Prostano, Beinecke

  • Diane Turner, LHR

  • Mike Gaffney – Facilitator / Trainer


What s the goal
What’s the goal?

  • Strengthen relationships

  • Resolve problems

  • Build desirable skills in all staff

  • Improve communication and understanding of interests and decrease grievances.

  • Build a better working environment

    • Library Values – integrity, respect, excellence, creativity and flexibility, open communication…


Ibps what does it do not do
IBPS - What does it do? Not do?

  • Provides a framework and tool set to be used during conversations that will/should happen anyway due to gripes or grievances

    • Some will say ‘I do this already’ – didn’t know it was IBPS.

  • IBPS does not take away a managers right to discipline an employee but provides a mechanism for discussion so the number of grievances declines as the result of an understanding of interests.


Do you have to go it alone
Do you have to go it alone?

  • Supervisors can seek support in the process:

    • Involvement of their immediate supervisor

    • Trained facilitators from Library staff or Best Practices group can be asked to participate

  • You do not need to go through it alone…


Discussion
Discussion

  • Questions, concerns, suggestions, etc…


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