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Professionalism. A Matter of Inner Strength and Attitude. Press the “Enter” key to begin!. Professionalism. A set of internalized character strengths and values directed toward high quality service to others through one’s work. Any honest work can be done professionally. Professionalism.

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Professionalism

Professionalism

A Matter of Inner Strength and Attitude

Press the “Enter” key to begin!



Professionalism2

Professionalism


Professionalism3

Respect

Yourself

And

You Will

Respect Others!

Professionalism


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Professionalism


Professionalism5

Professionalism


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Professionalism


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  • ABC-7-18-.01. how to get the job done and get it done right.Official Dress Code for Stores Division Employees. All store employees will dress and groom so as to present a clean, neat, professional appearance at all times. Clothing must be clean and fit properly, cannot be faded, worn, or wrinkled. Employees are expected to observe acceptable standards of personal hygiene in regard to cleanliness, hair, nails, etc.

Professionalism


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Professionalism how to get the job done and get it done right.


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  • ABC-7-22-.01. how to get the job done and get it done right.Discussion of Business. Any ABC Board business, including information concerning customers, is not to be discussed with anyone outside the ABC Board. This is to include information concerning amount of business and procedures for handling monies, customer’ buying habits, customers’ financial status, etc. Employees are to project a positive image of the ABC Board to the public.

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Professionalism


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  • Good Customer Relations how to get the job done and get it done right.

    • Project a positive attitude.

    • Be alert to the customer’s needs.

    • Be helpful to the customer.

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  • Be friendly! how to get the job done and get it done right.

  • Give your customer your full attention.

  • Give your customer efficient service.

Professionalism


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  • Handling the difficult situations. how to get the job done and get it done right.

    • Stay calm and collected.

    • Rise above the fray!

    • Contact your supervisor immediately.

    • Use good “common sense” and “reasonable judgment.”

    • Employees are not to have confrontations with customers!

Professionalism


Topics to avoid at work

Religion how to get the job done and get it done right.

Politics

Your sex life

Problems at home

Performance Appraisals and Salary

Your health

Topics to Avoid at Work


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Professionalism how to get the job done and get it done right.


Press the escape key to end this presentation

Q & A how to get the job done and get it done right.

Press the “Escape” key to end this presentation.


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