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Appropriate Solutions: Drivers, Regulators & Innovators. Fred van Zyl 3 September 2007. South Africa a country of opportunities. Many challenges Requiring creative solutions  Social development  Economic development  Effective & sustainable services  Environmental protection.

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Appropriate solutions drivers regulators innovators

Appropriate Solutions: Drivers, Regulators & Innovators

Fred van Zyl

3 September 2007


South africa a country of opportunities
South Africa a country of opportunities

  • Many challenges

  • Requiring creative solutions

     Social development

     Economic development

     Effective & sustainable services

     Environmental protection.

    However – limited sector initiatives & effective outcomes (success stories but also many failures and/or negative performances)


South africa a country of opportunities1
South Africa a country of opportunities

  • Present solutions influenced by:

    • Funding (Financial viability)

    • Timeframes

    • Human Resources: skills, capacity and ability

    • Sustainability

    • Water scarcity

    • Local physical & demographic factors

    • Poverty situation & affordability

    • Management skills

    • Attitude

    • “Closed box” culture & approach.


?


And what about
And what about ………. ?

  • Achieving basic services targets ?

  • Intermediate sanitation solutions ?

  • Project comebacks ?

  • Drinking water quality ?

  • Water losses ?

  • Asset management ?


Focus of presentation

1

2

Focus of Presentation:

Appropriate Solutions:

Drivers, Regulators & Innovators



3 x insights
3 x Insights

  • Construction of a road 

    *Functional & useful

  • Construction of a house 

    *Functional & useful


3 x insights1
3 x Insights

Construction of a water pipeline

……… and then………

………NOTHING !





So : What do we understand under

…….Appropriate ????


Appropriate some definitions
Appropriate…: Some definitions

  • Suitable - fitting

  • Proper

  • Right

  • Correct

  • Happy

  • Deserved

    • Merited

    • Meet

    • Justified

    • Warranted.

Do we share & own these definitions?


And what do we understand under appropriate solutions
And …….. : What do we understand under: “Appropriate… Solutions”

  • Solutions … for what?

  • Appropriate … for what?

  • Driven by specific needs, outcomes, purpose & driving forces

  • Appropriate solution:

    • Exercise/Process/Deliberation/Thinking activity… of finding acceptable outcome

    • This is what planning, design & strategic thinking is really about.


What do we understand under appropriate solutions
What do we understand under: “Appropriate… Solutions” “Appropriate… Solutions”

  • Solutions … for what?

  • Choice and integration of water resource, infrastructure, delivery systems, service levels, implementation, O&M, management, funding, impact, compliance, institutional, etc

  • Driven by specific needs & driving forces

  • To achieve a specific and acceptable outcome


Water supply sanitation elements

Driving & Impacting Forces “Appropriate… Solutions”

Driving & Impacting Forces + support

Water Supply & Sanitation Elements

Financial arrangements

Institutional arrangements

Management

Consumers

Social

Reticulation

Domestic

Water

Resource

Environmental

Groundwater

Bulk supply infrastructure

Industrial

Sanitation

Services

Surface water

Treatment

Discharge

Water, sewerage and effluent infrastructure


Sustainable service

Driving & Impacting Forces “Appropriate… Solutions”

Driving & Impacting Forces + support

Financial arrangements

Institutional arrangements

Management

Consumers

Social

Reticulation

Domestic

Water

Resource

Environmental

Groundwater

Bulk supply infrastructure

Industrial

Sanitation

Services

Surface water

Treatment

Discharge

Water, sewerage and effluent infrastructure

Sustainable Service


Water services as a business

Financial arrangements “Appropriate… Solutions”

Institutional arrangements

Management

Customer

Social

Water

Resource

Reticulation

Environmental

Bulk supply infrastructure

Customer

Sanitation

Services

Water, sewerage and effluent infrastructure

Water Services as a Business

Soft/Business

Hard Infrastructure


Solution
Solution…? “Appropriate… Solutions”

  • Solution = an act of solving a problem or difficulty = figuring out, unravel, solve

  • The act of separating or breaking or dissolving components of a … problem, situation or challenge

  • Solve but also Dissolve = Disappear… make a problem go away

  • Think about this!

  • It is a art and a science!

  • It is about winning!


Issue 2

2 “Appropriate… Solutions”

Issue 2 :

Drivers, Regulators & Innovators


1 drivers
1. Drivers “Appropriate… Solutions”

  • Core driver = Purpose

  • What is our purpose/objective?

  • Ensure quality of life!

  • This is presented ito social, economic, environmental, prosperity drivers


Core drivers
Core Drivers “Appropriate… Solutions”

Purpose

Begin with the end in mind!


What is our purpose outcome and associated conditions
What is our Purpose? “Appropriate… Solutions”Outcome? And associated conditions?

  • Basic supply

  • Basic sanitation

  • Free Basic Services

  • Economic development

  • Business

  • Environmental protection

  • Service quality

  • Water quality

  • Health & Social services

Begin with the end in mind!


What drives influence the purpose

Social “Appropriate… Solutions”

Environmental

Political

Purpose

Dignity

Health

Legal

Strategic

Values &

Principles

Economic

Customers

Business

Constitutional

What drives & influence the purpose?


What drives defines prosperity objectives
What drives & defines prosperity objectives? “Appropriate… Solutions”

  • Culture

  • Dignity

  • Values

  • Social conscience

  • Quality of life principles

  • Need for economic growth & development

  • Security

  • Politics

    What are the implications ?


2 core regulators requiring process
2. Core Regulators: Requiring Process “Appropriate… Solutions”

Solutions finding process

Purpose / Outcome

Need


What guides and controls the effort action to find appropriate solutions
What guides and controls the effort/action to find appropriate solutions :

  • Business principles

  • Professional norms and requirements …. Plus integrity

  • Standards & norms

  • Legal requirements:

    • Planning Acts

    • Sector Acts

    • Municipal Acts

    • Environmental Acts

    • Etc.

  • DoRA: Technical, Institutional (ownership, implementation, operations and maintenance) & financial agreement plus arrangements

  •  No clear guidance on appropriate solutions! But implied

  •  It is also an habit of insight & creative management.


So do we have appropriate solutions for
So: Do We have appropriate solutions for? appropriate solutions :

  • Financing

  • Viability and affordability

  • Service quality

  • Functionality

  • Institutional arrangements

  • Resource availability – water strategy

  • Pressure & time challenges

  • Life cycle management

  • As part of our technical/technology solutions ?


Life cycle planning cost of the business
Life cycle planning appropriate solutions :Cost of the Business

Planning

Design

Procure

Construct

Operate

Maintain

Refurb.

Typical % of Total Cost over the Life of Water Supply Infrastructure

0,2%

2%

17%

44%

37% Financing Cost

Based on actual local government case study (Paul le Roux)


Regulators products
Regulators: Products appropriate solutions :

Products

Product Specific

Professional

Validity

Outcome

Impacting Factors


Regulators products1
Regulators: Products appropriate solutions :

Products

  • Product Specific

  • SABS/SANS

  • Contracts

  • Designs & standards

  • Regulations

  • Conditions

  • Professional

  • Standards

  • Integrity

  • Environmental

  • Water resources strategies

  • Professional institutions & mandate

  • PRIDE

  • Validity

  • Feasibility

  • Sustainability

  • Viability

  • Acceptability

  • Outcome

  • Value

  • Expectations

  • Functionality

*

Impacting Factors: Physical conditions, resources, funding, management, risks, leadership, creativity, ownership, reward


Validators 1
Validators - 1 appropriate solutions :

  • Feasibility

  • Viability

  • Executability

  • Affordability

  • Sustainability

  • Institutional

  • Financial

  • Acceptability

  • Logic

  • Functionality

  • Practicality

  • Risk & Vulnerability.


Validators 2

= Appropriate appropriate solutions :

Validators - 2

  • Acceptability

    • Social

    • Economic

    • Political

    • Environmental

    • Strategic

    • Business

    • Legal

    • Technical

    • Resource

    • Financial

    • Institutional.

Need to be proactively defined & continuously referenced


Solutions finding process appropriate solutions :

Purpose

2

1

Need

Products & Deliverables

3


Solving process
Solving process = appropriate solutions :

  • Discussion/Debate = (Latin) beat to pieces

  • Dialogue: Dia = through, logue = trust, comfort

  • Options.


The box
The Box appropriate solutions :

  • Out of the box

  • Outside the box

  • Break the box

  • = Creativity, smart thinking + insight, comprehension & logical application.

  • Inside the box = focus, frame


Think win win
Think Win-Win! appropriate solutions :

  • Success

  • Functionality

  • Cost effective.


Negative solutions serious threats

Abusers appropriate solutions :

Misuse

Attitude

Lack of professionalism

Under-miners

Mentality

Ignorance

Threats

Lack of insight

Maturity

Naivety

Blockage

Risks

Negative solutions: Serious Threats


Appropriate solutions
Appropriate Solutions ! appropriate solutions :

Conclusion: no formal legal prescript on what constitutes “appropriate”

  • It is the art & science of creative thinking & deliberation

  • With effective products as outcomes

  • Product of smart & creative champions.


Find the solution
Find the Solution ! appropriate solutions :


End appropriate solutions :


What drives water services objectives
What drives Water Services Objectives? appropriate solutions :

Performance Areas

Drivers

  • Basic supply

  • Basic sanitation

  • Free basic services

  • Environmental protection

  • Drinking water quality

  • Water for business

  • Effective use

  • Service quality

  • Waste water management.

  • Social conscience

  • Political

  • Health

  • Dignity

  • Water scarcity

  • Customer service

  • Customer care

  • Business principles

  • Money

  • Reflected in Constitution, Acts, regulations, policies & strategies


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