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USAF FIRST SERGEANT ACADEMY. COUNSELING Ref: AFI 36-2907. People are our business. OVERVIEW. Goal of Counseling Counseling Functions Counseling Approaches Counseling Techniques. People are our business. GOAL OF COUNSELING.

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usaf first sergeant academy
USAF FIRST SERGEANT ACADEMY

COUNSELING

Ref: AFI 36-2907

People are our business

overview
OVERVIEW
  • Goal of Counseling
  • Counseling Functions
  • Counseling Approaches
  • Counseling Techniques

People are our business

goal of counseling
GOAL OF COUNSELING

To develop self-directed, self-disciplined, productive workers

People are our business

counseling functions
COUNSELING FUNCTIONS
  • Advice
  • Reassurance
  • Communication
  • Emotional Release
  • Clarified Thinking
  • Reorientation

People are our business

counseling approaches
COUNSELING APPROACHES
  • Directive
  • Non-directive
  • Cooperative

People are our business

counseling techniques
COUNSELING TECHNIQUES
  • Prepare
  • Begin
  • Conduct
  • During
  • End
  • Evaluate
  • Follow-up

People are our business

counseling techniques1
COUNSELING TECHNIQUES
  • Prepare for the session
    • Define the problem
    • Determine the purpose
    • Research background information
    • Determine proper environment

People are our business

counseling techniques2
COUNSELING TECHNIQUES
  • Beginning the session
    • Establish communication direction (rapport)
    • Define the problem if need be

People are our business

counseling techniques3
COUNSELING TECHNIQUES
  • Conducting the session
    • Ask open-ended questions
    • Don’t over talk the person
    • Acceptance of feelings

People are our business

counseling techniques4
COUNSELING TECHNIQUES
  • During the session
    • Silences
    • Reflecting feelings
    • Counselor controls the session
    • Delivering bad news

People are our business

counseling techniques5
COUNSELING TECHNIQUES
  • Ending the session
    • Who should summarize?
    • Who concludes the session?

People are our business

counseling techniques6
COUNSELING TECHNIQUES
  • Evaluating the session
    • Who?
    • Why?

People are our business

counseling techniques7
COUNSELING TECHNIQUES
  • Follow-up (ALWAYS)
    • Shows concern for both people and the mission

People are our business

summary
SUMMARY
  • Goal of Counseling
  • Counseling Functions
  • Counseling Approaches
  • Counseling Techniques

People are our business

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