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Computer Services Overview. A look at the computing facilities available at The School of Business and Temple University. Presented by Zeke Moctezuma , Computer Services. Agenda. Types of Computers at Temple Computer facilities at FSBM Smart Classrooms Other Temple Labs near by

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Computer Services Overview

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Computer Services Overview

A look at the computing facilities available at The School of Business and Temple University

Presented by Zeke Moctezuma , Computer Services


Agenda

  • Types of Computers at Temple

  • Computer facilities at FSBM

  • Smart Classrooms

  • Other Temple Labs near by

  • Multi-User systems at Temple

  • Help Desks at Temple

  • Temple Seminars

  • Wireless Configuration


Types of Technology at Temple


Types of tech.

  • Desktop PCs, Macs & Laptops (depends on the School or building)

    • Provide access to word processing, spreadsheet, database, presentation, and other applications

    • Provide access to Temple’s Specific software programs (business programs)

  • Laptop surf stations at Tuttleman and Speakman lounge

    • Register Mac in Speakman Room 30 or 28

  • Wireless Access in Most buildings


Computer facilities at The Fox Business School

http://sbm.temple.edu/it/facilities.html


Lab 26 and 27 (Teaching Labs)

Multimedia Instructional

(Hours depend on availability when not in use for classes.)

  • Hours:

    • Open Monday to Friday: 8:00 am to 8:00 pm Closed on Saturday and Sunday

  • Equipment:

    • 35 Pentium 4 networked PCs in each room with Projection system, Audio and Video capabilities.

      • --Windows XP Pro Classroom Lab -Lab hours depends on class schedule

      • Zip drive, CD-Rom & access to Jump drive

      • Statistical software and business software

      • Full Internet Access

      • Free Laser & Color printing.


Lab 29 Biz Tech Server Lab

  • Hours:

    • Hours 8:00 am - 8:00 pm Mon. to Fri

      • (by request from MIS Dept.)

  • Equipment:

    • (Special Projects Lab reserved for MIS students or Special projects)

    • Every station has an IBM Workstation and server


Lab 6 Open Lab

  • Hours:

    • Mon.-Fri., 8:00 am to 8:00 pm

    • Sat 9:00 am - 5:00 pm

  • Equipment:

    • 44 Pentium 4 Workstations with Windows XP Pro

      Full Internet Access / IE & MSN Messenger

    • CD-ROM, Zip drives and Jump Drive Access

    • MS Office XP Pro

    • Business and Statistical programs

    • Free High quality color & laser printing


Smart Classrooms

Room 112, 113, 114, 115, 214, 215

Temple has 7 levels of smart room!


Other Temple Labs near by

http://www.temple.edu/cs/labs/index.htm


Paley Library Scholars Information Center (SIC)

  • Hours:

    • Mon. - Thu. 8:00 am - 11:30 pm

    • Friday 9:00 am - 7:30 pm

    • Sat 9:00 am to 6:00 pm

    • Sun 12:00 to 11:30 pm

  • Equipment:

    • 88 PC desktops w/ MS Office XP Pro and

    • 10 Macs

    • Full internet access, Industry research databases

    • Laptop Loaner Program at Circulation desk


Tuttleman Learning Center(next to Paley)

  • Hours:

    • Monday – Thursday (open 24 hours)

    • Friday (1:00pm to 7:30pm)

    • Sat. (9:00am to 6:30pm)

    • Sun (12:00 to 8:00pm)

  • Equipment:

    • Instructional Classrooms

      • 4 PC Labs w/36 PC’s

      • 2 Mac Labs w/36 Macs

    • 88 Pc’s and 10 Macs (public use)

  • 70 Laptop Surf stations


Student Computing Center SCCWACHMAN HALL, Ground Floor

  • Hours:

    • Mon.- Fri. 8:30 am to 5:00

  • Equipment:

    • 40 PCs, 46 Macs


Other Temple Computer Labs

  • Center City Campus (SIC) 1515 Market St.

  • Hours 10:00 – 10:00pm

    • 4nd floor Computer Lab Room 404 (open lab)

      • 30 PC’s general software

    • 6th Floor Computer Lab Room 621

      • 35 PC’s

    • Contact Kenneth Ward  Computer Lab Manager for local support:

      • 215-204-2686 or 215-204-1521 4th floor

      • email kenneth.ward@temple.edu

  • “MBA Business Office Center” 6th Floor 624

    • Wireless Access throughout building

    • 6 Dell P4 computers

    • 2 scanners, Fax Machine & copier

    • 1 Laser & 1 Color Printer

    • 2 Video Conferencing stations with PC video cameras


Multi-User systems at Temple


Multi - user systems at Templefor Email and Research

  • To Open AccessNet Account

    • Go to http://accounts.temple.edu

  • TU Portal (Web based) https://tuportal.temple.edu

    • Provide access

      • TU Mail

      • Blackboard

      • OWLNet

      • Diamond Dollars

      • Cherry & White Pages

        or

        - Temple Help desk at Ground Floor Wachman Hall

        - FSBM Computer Services Speakman Room 30


Internet Access from Home

  • PPP for Windows

    • (check out the help yourself site)

    • Will enable you to run TCP/IP protocol software Free from home over the modem through Dial-Up


Help Desks at Temple


FSBM Help Desk

  • Fox School of Business, Computer Services

    • Hours:

      • 8:00 am to 5:30 pm, Mon. - Fri.

    • Support:

      • Phone: 215.204.6597 or 215.204-5137

      • Walk-in: Room 30 or 28 Speakman Hall (basement)

      • Email: help@sbm.temple.edu

      • URL: http://sbm.temple.edu/it

      • or check us out at the technology link from http://sbm.temple.edu


Help Desk

  • Computer Services Help Desk,Wachman Hall, Ground Floor.

    • Hours:

      • 8:30 am - 5:00 pm

    • Support:

      • Phone: 215-204-8000

      • Walk-in: 9:00 am - 4:30 pm

      • E-mail : helpdesk@temple.edu

      • Web URL: http://www.temple.edu/cs

      • Extensive Support (bring your laptop in)

      • New: Live Chat support http://www.temple.edu/cs/helpdesk/contact/index.html

      • New: Help yourself Center:http://www.temple.edu/cs/helpdesk/helpyourself.html


Temple Seminars


Free Computer Seminars

  • Seminars

    • Approx. 2 hour sessions.

    • Covering PC/ Mac fundamentals to advanced software packages

    • To attend fill out registration form and submit at Main Help Desk (Computer Bldg.)


Free Documentation

  • Educational Bulletins

    • General Bulletins and Quick Reference Guides

  • Bits & PCsnewsletter

    • computer newsletter lists the details of the seminar schedules and descriptions

    • 4 times a year, helpful tips and seminar schedules, technology & trends, available at most help desks

  • Computer Guidebook –

    • in-depth detail of all computing resources at Temple.


Wireless Configuration

  • Register Mac Address

    • http://www.temple.edu/cs/wireless

  • Enable Wep key

    • 8ac93b0237f9ead187fde45815

  • Configure Proxy

    • http://www.sbm.temple.edu/laptop/updates.html


QUESTIONS


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