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NASCOE MIDAS Overview August 5 – 6, 2010. Interfaces. Entry system. Funds Management. Interfaces. Eligibility. Financials. Today’s World. A Business transaction. Integrated System Scenario with MIDAS. A Benefits Application. Rules engine Eligibility. Grantor. Funds Management.

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NASCOE MIDAS Overview

August 5 – 6, 2010


Interfaces

Entry system

Funds Management

Interfaces

Eligibility

Financials

Today’s World

A Business transaction


Integrated System Scenario with MIDAS

A Benefits Application

Rules engine

Eligibility

Grantor

Funds

Management

Financials


Overview
Overview

Three Business Process Teams created to support the MIDAS program

  • Marketing Assistance Loans

    • Initial scope – Loan Origination

  • Common Processes

    • Scope – Customer Data, Eligibility, Entity, Fiduciary

  • Common Land

    • Scope – Farm Records, Acreage Reporting, GIS


Overview1
Overview

Primary Tasks

  • Analyze current business processes and policies

  • Identify and implement process improvements (example: reduced cycle time, reduced defects, reduce # of forms, etc…)

  • Review/validate business requirements, and business rules


Midas teams
MIDAS Teams

MIDAS Detail Teams

  • 2 year detail from State and County Offices

  • Subject Matter Experts (SME)

  • Over 258 years of FSA Experience


Overview2
Overview

Primary Tasks

  • Support requirements gathering activities

  • Support Organizational Change Management (serve as change agents)

    • Proof of Concept (POC)

    • Initial Operating Capacity (IOC)

    • Full Operating Capacity (FOC)

  • Lead deployment efforts for POC/IOC/FOC


Common processes business team
Common Processes Business Team

Lisa Berry, Team Lead

Focus on:

  • Customer Name and Address Information

    • Individuals & Businesses

  • Entity Information (businesses only)

  • Fiduciary Relationships

  • Producer Eligibility

8


Common processes business team1
Common Processes Business Team

  • Common Processes Team Members

    • Julie Pena (Oklahoma)

    • Steven Stark (Nebraska)

    • Gina Smith (Missouri)


Land data and acreage reporting business team
Land Data and Acreage Reporting Business Team

Elizabeth Miller, Team Lead

Focus on:

  • Geospatial Information System(GIS)

    • Common Land Unit (CLU)

  • Crop and Commodity Tables

    • Workflow Analysis

    • Maintenance


  • Land data and acreage reporting business team1
    Land Data and Acreage Reporting Business Team

    Focus on:

    • Acreage Reporting

      • Annual Acreage reporting process

  • Farm Records System

    • Land Data and GIS Integration

    • Creation and Maintenance of Farm Records



  • Land data and acreage reporting team
    Land Data and Acreage Reporting Team

    • Land Data and Acreage Reporting Team

      • Dan Holen (Minnesota)

      • Michelle Larkin (Michigan)

      • Darrin Watkins (Texas)

      • Tara Wedemeyer (New York)

      • Gwen Uecker (North Dakota)


    Mal team activities to date
    MAL Team - Activities To Date

    Laura Schlote, Team Lead

    Focus on reducing:

    • Overall lead time

      • Application to Payment processing

  • Number of forms

  • Number of improper payments findings

  • 14


    Achievements to date
    Achievements To Date

    Policy Changes (implemented or being implemented)

    • Allow loan requests to be accepted by phone

    • Allow producers to get lien waivers prior to loan request

    • Allow producers to request measurement service up to 30 days prior to loan request

    15


    Achievements to date1
    Achievements To Date

    Forms (implemented or will be implemented)

    • Improved CCC-679 Lien Waiver

    • Eliminated CCC-674 (incorporated into CCC-601)

    • Combined CCC-677 and CCC-678 (SAP system)

    16


    Marketing assistance loan team
    Marketing Assistance Loan Team

    Marketing Assistance Loan Team

    • Ned Johnson (Wisconsin)

    • Jean Knight (Maryland)

    • Mary Porter (Georgia)

    • Michael Walter (New York)


    What is poc ioc foc
    What is POC, IOC & FOC

    POC – Proof of Concept

    Vision of a solution using real system

    • A functioning system with a limited number of capabilities (a preselected number of business scenarios / processes / process steps)

    • Standard out of the box SAP software functionality

    • Limited set of data loaded in the system


    What is poc ioc foc1
    What is POC, IOC & FOC

    IOC – Initial Operating Capability

    Production system for Common Programs, MAL and Acreage Reporting

    • Parallel operation in both new SAP software environment as well as legacy systems

    • Enable new business processes and new look and feel with SAP software

    • Organizational Change Management to include training on new roles, skill sets, etc.


    What is poc ioc foc2
    What is POC, IOC & FOC

    FOC – Full Operating Capability

    Capability to operate all programs within the new SAP software environment

    • Legacy systems retirement including System 36

    • Continued Organizational Change Management (OCM)


    Importance of organizational change management
    Importance of Organizational Change Management

    • MIDAS will impact people + process + technology

    • Changes to processes do not succeed without transformation within the organization itself

      • Changes in knowledge, skills, and activities

      • Changes in roles and responsibilities

      • Changes that impact people’s day-to-day work life

    • Change is NOT easy, but necessary.

    • Mitigates Risks

      • Project failure increases with the magnitude of change

    • Benefits Realization


    Goals of ocm
    Goals of OCM

    • To provide a logical path and structured approached for moving from current business delivery system to changed/new way of business delivery.

    • Get the people, processes and systems ready for changes

    • To speed the adoption of the changes and accelerate the return of it’s value


    Approach
    Approach

    • Scope

      • MIDAS OCM will focus on addressing changes specific to the development, design, implementation and deployment of MIDAS

    • MIDAS OCM Strategy

      • Stakeholder Engagement

      • Communications

      • Organizational Readiness

      • Training

    • Alignment with other modernization initiatives, such as FSA-FMMI; Enterprise Data Warehouse (EDW); BPMS and WBSCM

    • Involvement of FSA Employees, Agency Partners and Other Key Stakeholders, such as NASCOE


    Approach1
    Approach

    Stakeholders/Sponsors

    Leadership/Management

    User Community

    FSA Organization

    Assess

    Inform

    Prepare

    Educate


    Ocm team
    OCM Team

    • The team will:

      • Implement OCM activities and measure and monitor change management efforts

      • Foster a culture of continual improvement within FSA

      • Work closely with all of FSA to ensure OCM goals and activities are implemented and meeting the desired needs


    Ocm activities to date
    OCM Activities to Date . . .

    • Established enterprise wide FSA Modernization Communications Team

    • Conducted MIDAS Project Kick Off

    • Completed 1st phase of Stakeholder Analysis for the enterprise-wide Communications plan

      • Identified audience, communications vehicles, determine appropriate frequency of each communication vehicle and measurement methods .


    Ocm activities to date1
    OCM Activities to Date . . .

    • Conducted internal (FSA Staff) MIDAS Project Team training

      • Lean Six Sigma Training (LSS)

      • SAP Software Training

    • MIDAS Website Launch (http://www.fsa.usda.gov/FSA/midas?area=home&subject=landing&topic=landing)

    • Draft MIDAS Newsletter

    • Draft MIDAS brochure

    • LSS site visits, Listening sessions, and NASCOE meetings.



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