Innovation & Knowledge Management . Dr. Siddhan Clariant - Colour-Chem Ltd. Thane.
Dr. SiddhanClariant - Colour-Chem Ltd.Thane
Why this topic when we talk of Challenges to Indian MNCs ?If we don’t manage creativity and innovation in the areas of Intellectual property, technology & distribution, India will be challenged in the market place
Catherine II (the Great)
Empress of Russia
Jack Welch, GE.
R&D Knowledge Management
New Business Development
Dr. APJ Abdul Kalam
Honorable President of Indiafrom annual address at Saurashtra University, Rajkot, Gujarat
Knowledge develops like a pyramid:
Organized facts, simple rules
Raw & isolated facts
Overload = Noise:
TS Eliot in his poem “The Rock”
Overloaded knowledge workers suffer:
Explicit and tacit knowledge:
Effective knowledge management:
Who do you hire?
Your brand of machine will change !!!Skills are easier to acquire than attitude !!!
Another way to look at KM
Early knowledge management system
The creation, diffusion and use of knowledge have become the vital
ingredient in economic growth and
change. The innovation-driven economy builds upon these
processes. (OECD, 2002)
1. Connectivity is the issue - sharing of info & knowledge will follow
2. It’s a “solution” - must be good for our problems
3. Ubiquity, access, any time, any place is always needed
4. It’s available, I need it
5. We can talk KM with no reference to organizational issues
6.If we ask people what they want, they will tell us and we will know what to do
7. KM is corporate information services + an expensive portal + a new VP or CKO
8. We can talk and understand & fully realise KM with no reference to traditional knowledge disciplines
9. KM is now an old, mature concept; there are sophisticated packages available
10. Amazon.com is a bookseller
‘Knowledge has become the key to success, it is simply to valuable a resource to be left to chance’ (Wenger)
Knowledge management (KM) is :
‘A trans-disciplinaryapproach to improving organisational outcomes and learning, through maximising the use of knowledge’
Not only of how to develop new knowledge, BUT
AND THEY ALL INTERACT!
Knowledge management is everyone’s responsibility.
Is your company open and receptive to new ideas?
What happens when someone comes up with an idea?
What sort of reaction do new ideas get form the rest of the organisation?
We tried all that before, It is too expensive,……
Let us see some famous “impulsive remarks”
“But what is it good for?”
Engineer at Advanced Computing Systems Division of IBM 1968
“There is no reason anyone would want a computer in their home”
Ken Olsen, President, Chairman and Founder of Digital Equipment Corp, 1977
“ 640K is ought to be enough for anybody”
Bill Gates, 1981
“This telephone has too many shortcomings to be seriously considered as a means of communication. This device is inherently of no value to us”
Western Union—Internal memo
“The wireless music box has no imaginable commercial value. Who would pay for a message sent to nobody in particular”
David Sarnoff’s associates in response to his urgings for investments in the Radio in the 1920’s
“Who the hell wants to hear the actors talk?”
HM Warner, Warner Brothers,1927
“We don’t like their sound, and guitar music is on their way out.”
Decca Recording Corporation, rejecting Beatles, 1962
“Heavier-than-air Flying machines are impossible”
Lord Kelvin, President, Royal Society , 1895
“Airplanes are interesting toys but of no military value”
Marechal Ferdinand Foch, Professor of Strategy, Ecole Superieure de Guerre
“Drill for Oil ? You mean drill into the ground to try and find oil? You’re crazy”
Drillers whom Edwin L Drake tried to enlist to his project
Innovation will fail if it is left to a creative few
Climb the ladder:
Top Rung How do I make the organization more innovative
One rung down How do I Make my division more innovative
Third rung How do I make my team more innovative
Fourth rung How can I be more innovative
Fifth rung How can I implement one new idea?
It is only people you know who will support your ideas
In Politics, the best candidate does not always win, but the best supported candidate
What we should we stop, what we should start andwhat we should continue to do to foster innovation