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Data collection on e-government in Arab countries

4 th Meeting of the Working Group on E-Government and Administrative Simplification (Tunis, 29 May 2008). Data collection on e-government in Arab countries. Marco Daglio Administrator Governance for Development Initiative in Arab countries OECD Marco.daglio@oecd.org.

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Data collection on e-government in Arab countries

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  1. 4th Meeting of the Working Group on E-Government and Administrative Simplification (Tunis, 29 May 2008) Data collection on e-government in Arab countries Marco Daglio Administrator Governance for Development Initiative in Arab countries OECD Marco.daglio@oecd.org

  2. Why data collection on e-government? • Clear overview of progress made • Self-assessment of existing challenges and identifiation of directions for change • Provide evidence-based input to decision makers • Illustrate good experiences and practices that can be shared among Arab countries

  3. Approach with data collection • Start small.. • country presentations • country questionnaire • booklets on thematic seminars

  4. What do we know ? Overview of available data (as of March 2007) • ..BUT WHAT ABOUT DATA • ON E-GOVERNMENT • FRAMEWORKS ? • - coordination / collaboration • legislative / regulatory • budgetary • technical • ..

  5. Data on e-government frameworks (1): distribution of e-government portfolios • *Notes: • In Oman, the Information Technology Authority (ITA) has responsibility for e-government. It is an autonomous body affiliated with the Minister of National Economy. It has both financial and administrative independence in its operations. • In Bahrain, the Supreme Committee for Information and Communication Technology (SCICT) is responsible for e-government in the Kingdom. The Committee is chaired by H.H the Deputy Prime Minister and consists of a panel of key Cabinet ministers. • In Qatar, a Supreme Council for Information and Communication Technologies has responsibility for e-government development. • In Sudan, the National Information Centre (NIC) has been created within the Ministry of the Council of Ministers to establish a national information policy and develop use of ICT in government • In Kuwait, a central body called the Central Agency for Information Technology has been created under the leadership of the Minister of State for the Council of Ministers Affairs. • In Dubai, the eGovernment Unit reports to the Dubai Ruler’s office

  6. Data on e-government frameworks (2): Legislative and regulatory

  7. Data on e-government frameworks (3): measurement and evalution

  8. Data on e-government frameworks (4): national e-government portals Legenda: IS: provide information on services (e.g. availability online/offline, organisation responsible for delivery, fees, estimated time of completion), administrative procedures, e-government-related laws and regulations SS: provide self-service services (e.g. tax calculator) SP: allow the possibility to start an administrative procedure online (e.g. downloading forms) CP: allow the possibility to complete an administrative procedure online to obtain a service (full transactional services) DM: allow user to provide input in government decision-making (e.g. feedback on service quality) Note: Systemic functions of portals such as providing digital signatures, individual document vaults, ID management, etc. are not covered in this typology

  9. Next steps • what? • - Complete and update existing databases • - more extensive data collection • focus? descriptionNOT EVALUATION of e-government frameworks • output? Overview study

  10. Where to focus? Main areas for data collection

  11. Question for discussion • What are the basic frameworks and mechanisms for e-government implementation, in addition to those presented today, for which you wish data to be collected? • How can the OECD assist in ensuring that common data collection frameworks on e-government be established and used for the benefit of individual Arab countries? • What are your needs in terms of collecting data and information for better policy-making in the area of e-government?

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