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Nigel Horncastle Sales and Marketing Director POST CTI . POST CTI: Company Backgrounder . Established 1997 POST CTI is a Microsoft Unified Communications specialist, working in standards based communications with best of breed manufacturers and ISV partners.

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Nigel Horncastle Sales and Marketing Director POST CTI

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Nigel HorncastleSales and Marketing DirectorPOST CTI


POST CTI: Company Backgrounder

Established 1997

  • POST CTI is a Microsoft Unified Communications specialist, working in standards based communications with best of breed manufacturers and ISV partners.

    • Microsoft Gold Partner and Value Added Distributor for Dialogic and Audiocodes

    • Microsoft UM PAG member and EVO launch partner

  • Core Offerings

    • Telephony, messaging and video integration for Unified Communications technologies

    • Sell hardware/software/services into the developer, integrator and telecoms community

    • Develop own IPR in telephony applications and connectors (POST SIPmerge)


Built-in

Protection

IT Decision Makers

Anywhere

Access

Users

Operational

Efficiency

IT

Professionals

Today’s Business Environment What customers tell us about e-mail…...

  • E-mail is mission critical to our business

  • Securing the enterprise is a top concern

  • Compliance is difficult to enforce

  • We need easy access to all communications

  • We need to be able to work from anywhere

  • E-mail is our primary collaboration tool

  • Infrastructure is increasingly expensive

  • We are looking for ways to reduce complexity

  • Management tasks are tedious, not automated


Typical UM Infrastructure

PBX /

IP-PBX

Exchange servers

VoIP

Gateway

UM DEMO and CASESTUDY

UM servers

External

trunks


Exchange 2007 UM Benefits User Benefits – Anywhere Access

  • One inbox for all message types:

    • e-mail

    • Fax

    • Voice mail

  • All manageable from single set of familiar tools and existing infrastructure (Outlook and OWA)

  • Outlook Voice Access – call into Exchange inbox and calendar:

    • Any phone (desk, mobile or soft)

    • Speech recognition or touchtone

    • Speech enabled Auto-Attendant with customized menus and directory dialing


Exchange 2007 UM Benefits Administrator Benefits – Operational Efficiencies

  • All messages in one inbox – e-mail, Fax and Voice mail

  • Single point of administration

  • Single directory infrastructure

  • Single security infrastructure

  • Allows for single site consolidation of Voice mail systems

  • Minimal additional training requirement

  • Minimizes FRCP e-discovery/disclosure costs


  • Before The Installation…

    • Site survey and feasibility

    • Functional requirements

    • Legacy voice-mail system assessment

  • During The Installation…

    • Product/Technology supply

    • Project management

    • Implementation services & testing

  • After The Installation…

    • Training

    • 24 * 7 * 365 Support – plus per incident support

    • Warranty & hot swap replacements

POST CTI UM Solution UM Specialist Services


Tayside Fire Brigade – Project highlights

  • Rapid ROI - reduced telecommunications and administration costs, increased efficiency

  • Unlocked maximum license value out of their existing Microsoft Enterprise Agreement

  • Safeguarded their investment in and increased the installed legacy PBX (Nortel Meridian Option 11) using Dialogic media gateway (TDM/VoIP bridge)

  • VM project led to review of communications channels with both internal and field staff:

    • Killer applications - Presence and integrated communications from a single client

    • Mobility functionality – integrated voice and data

  • Phase 2 feature planning:

    • Integrate presence into existing C&C system

    • Replace expensive PSTN tie-lines with VoIP connections

    • Replace pagers with mobile phones

    • Integrate voice with MOSS for compliance purposes

    • Supply UC certified end-point devices (desk phones, wireless headsets, mobile devices)


Summary

  • www.postcti.com

  • Microsoft Exchange UM partner site

  • Sales and Marketing Questions

    • Nigel Horncastle

      • Sales and Marketing Director

      • nigel.horncastle@postcti.com

  • Technical Questions

    • Rob Smith

      • Microsoft Operations Manager

      • rob.smith@postcti.com


… achieving the benefits of Next generation communications and messaging from your telecoms and IT infrastructure of today…

Exchange Server 2007 Unified Messaging from POST CTI…


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