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RESIDENTS SURVEY 2005/6: Topline Results

RESIDENTS SURVEY 2005/6: Topline Results. Project carried out by TNS Social Jan 2006. ISSUES COVERED. Issues of concern Image of borough Service delivery Extra questions Sources of information Access to services Cleanliness of Borough / Better Haringey Parking Health Crime

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RESIDENTS SURVEY 2005/6: Topline Results

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  1. RESIDENTS SURVEY 2005/6: Topline Results Project carried out by TNS Social Jan 2006

  2. ISSUES COVERED • Issues of concern • Image of borough • Service delivery • Extra questions • Sources of information • Access to services • Cleanliness of Borough / Better Haringey • Parking • Health • Crime • Community Cohesion

  3. SAMPLE PROFILE *Data corrected at the analysis stage

  4. WARDS AND AREA BOUNDARIES Wood Green Northern Haringey Muswell Hill Tottenham/ Seven Sisters Crouch End/ Stroud Green Central Haringey

  5. AREAS OF PERSONAL CONCERN% of sample mentioning concern Change from 2004/5 +5* -3 -1 0 -1 0 +2 -3 0 -2 -1 -2 0 -1 *Sig Base: All Haringey residents

  6. CHANGES IN AREAS OF CONCERN SINCE 2004 UP: % Crime +5 DOWN: Lack of affordable housing -3%

  7. ENVIRONMENTAL ISSUESConcern Base: All Haringey residents

  8. IMAGE OF HARINGEY COUNCIL% Saying Great Deal / Some Extent Change from 2004/5 +3 +4* +6* +3 +6* +6* -2 +1 +3 +8* +2 -2 * Sig Base: All Haringey residents

  9. PERCEIVED SERVICE DELIVERY% Saying Good - Excellent Change in % saying Good-excellent from 2003 Refuse collection Public transport Street lighting Recycling facilities Libraries Parks, open spaces Collection of C tax Local health services Street cleaning Policing Leisure facilities Repair of roads Primary education Adult education Nursery education Housing benefit service Social services Sec education Council housing -3 +6* +1 0 +6* +6* -2 +3 +2 -1 +3 -2 0 +1 +2 +3 +2 0 +2 * Sig In Haringey Customer Service Centres was added in 24% good/ excellent & 11% poor/ extremely poor

  10. CAR USE IN HARINGEYHalf of residents in the borough don’t drive a car AB 25% C1 42% C2 47% DE 67% Base: All Haringey Residents (1071)

  11. REASONS WHY PARKING SERVICES ARE POOR40% of residents said parking is poor – extremely poor Base: All Haringey Residents who say parking is poor./very poor/extremely poor (428)

  12. Residents who can not find a parking space near where they live varies by areaHigher in North Haringey Average = 56% (77) (58) (99) (70) (60) (64) Base: All Haringey Residents who say parking is poor./very poor/extremely poor (428)

  13. REASONS WHY PARKING SERVICES ARE GOOD18% say parking is good – excellent Base: All Haringey Residents who say parking is good/very good/excellent (196)

  14. 29% say parking services are poor 17% say parking services are good Dealings with Haringey Parking Services in past 12 months Base: All Haringey Residents (1071)

  15. Crime

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