1 / 13

Quality Management Systems: A Comparison of GE Energy & Škoda Power

Quality Management Systems: A Comparison of GE Energy & Škoda Power. Katarina Hranaiova Christina Gasserova Jessica McKennaova SPRING 2007. Outline. Intro to QMS Š koda Power GE Energy Comparison Conclusion. QMS. Globalization Universal c ompetition

sagittarius
Download Presentation

Quality Management Systems: A Comparison of GE Energy & Škoda Power

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Quality Management Systems: A Comparison of GE Energy & Škoda Power Katarina Hranaiova Christina Gasserova Jessica McKennaova SPRING 2007

  2. Outline • Intro to QMS • Škoda Power • GE Energy • Comparison • Conclusion

  3. QMS Globalization Universal competition Only the best products & services can prevail QUALITY = DIFFERENTIATION

  4. QMS • Total Quality Management • An organization-wide approach that focuses on producing high-quality goods and services • Product Quality • Focus on the requirements of the customer • Process Quality • Production of error-free products

  5. Elements of TQM • Leadership • Vision, planning & communication • Employee Involvement • Receive input from those nearest to problems • Product/Process Excellence • Continuous improvement • Customer Focus • Customers’ perception of quality

  6. Škoda Power a.s. • Leading European supplier of modern systems, components, and services in the field of design and manufacturing of power generation equipment

  7. Škoda Power a.s. TQM EN ISO 9001:2000 • Integrated quality management system EN ISO 14001:2004 • Environmental management system

  8. GE Power • Reliable, efficient products and services for the energy industry • Works with businesses and authorities that generate, transmit, or use electricity • Operates in all of the following energy sectors: • Coal, oil, natural gas and nuclear energy, as well as with renewable resources such as water and wind energy

  9. GE Power • Six Sigma • ISO 9001:2000 • Quality management systems • Ranked among the top global corporations that consider environment protection as part of their core values

  10. Similarities • Škoda adopted Six Sigma when working with GE on turbine project • Environmental focus (ISO 14001) • Identify problems before them become an issue • Innovation & continuous improvement • 4 Elements of TQM • Leadership • Employee involvement • Product/process excellence • Customer focus

  11. Differences • Different scale, scope, & strategy • Measurement tools • GE more statistical • Awards • USA: Malcolm Baldrige National Quality Award • Europe: European Quality Award • CZ:Czech Republic National Quality Award

  12. Conclusion • Quality has many dimensions • Globalization = increased focus on quality • GE & Škoda industry leaders in QMS

  13. Thank you for your attention AnyQuestions?

More Related