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Empathic Systems: Designing for Behavior Change and Autonomy

Empathic Systems: Designing for Behavior Change and Autonomy. Niels Boye & Pedja Klasnja. International Workshop on New Computationally- Enabled Theoretical Models to Support Health Behavior Change and Maintenance. How should we think about behavior change as a design problem ?.

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Empathic Systems: Designing for Behavior Change and Autonomy

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  1. Empathic Systems:Designing for Behavior Change and Autonomy NielsBoye & Pedja Klasnja International Workshop on New Computationally-Enabled Theoretical Models to Support Health Behavior Change and Maintenance

  2. How should we think about behavior change as a design problem?

  3. One Framing Build technologies that can persuade people to change behavior

  4. Another Framing Build technologies that can help the user become the person she/he wants to be

  5. Build technologies that can help the user become the person she/he wants to be Idea-level Independence, but within Interdependence Knowledge in context General Heuristic level Design properties Motivation Autonomy Social Inclusion Competences Personal-level

  6. Why Autonomy? • Is necessary for wellbeing and optimal functioning (e.g., Ryan & Deci, 2000) • Represents (to us) a less ethically- problematic design stance • Supports active engagement in care • Might work better for supporting long-term change (?)

  7. Why Social Inclusion? The success of lifestyle change is dependent on social connections, lifestyle and motivation

  8. Why Competence ? Competence supports copingand resilience

  9. Evidence from Chronic Care Self-care is especially important for patients with chronic conditions. Patients with higher autonomy, social- connectedness, and competence live longer, are more active, and better integrated in society

  10. So, how do we accomplish this?

  11. Coaching

  12. Connecting to Others • User-controlled sharing with clinicians • Ad-hoc sharing for motivation, social support, exchange of patient expertise • Timely (but subtle!) involvement of family and friends • Connecting to relevant resource in local community

  13. Leveraging Environmentand Everyday Services

  14. To Get There, We Need…

  15. Imagine a System That…

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