Client Protection: Are we there Yet? The State of Practice, 2011 European Microfinance Week November 3, 2011 Isabelle Barrès www.smartcampaign.org. 2011. 2009. Principles updated to 7 Principles Certification Program. Timeline of the Smart Campaign. 2008-2009.
Client Protection: Are we there Yet? The State of Practice, 2011 European Microfinance WeekNovember 3, 2011Isabelle Barrèswww.smartcampaign.org
+ Social Commitment
Progress Out of Poverty Index (PPI)
Investor Principles for Inclusive Finance
Do No Harm!
Improve Clients’ Lives
Financial education and capability
Regulation for client protection and supervision
Standards and codes of conduct for the industry
Tentative proposal will be presented