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“Care more than others think wise. Dream more than others think practical. Expect more than others think possible.” -Howard Schultz. A True Transformational Leader. Howard Schultz o f Starbucks Co. Transformational Leadership Qualities. Leads by example Shares risks with followers

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A True Transformational Leader

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A true transformational leader

“Care more than others think wise. Dream more than others think practical. Expect more than others think possible.”

-Howard Schultz

A True Transformational Leader

Howard Schultz

of Starbucks Co.

Transformational leadership qualities

Transformational Leadership Qualities

  • Leads by example

  • Shares risks with followers

  • Emphasizes values and reinforces them with symbolic actions

  • Provides supportive climate

  • Highlights positive outcomes

  • Encourages innovation and creativity

  • Enforces fair workload distribution

Howard the four i s

Howard & The Four I’s

  • 1. Idealized Influence-

  • He “walks the talk.”

  • He acts in accord with Starbuck’s beliefs and values every day. “To walk the talk all the time, you have the focus on the small things.”

  • 2. Inspirational Motivation-

  • He made Starbucks’ Mission Statement… “To inspire and nurture the human spirit--one person, on cup, and one neighborhood at a time.”

  • He believes that by empowering his employees, he will get the most out of them. “Giving people freedom in their work will get the best results.”

Howard the four i s cont

Howard & The Four I’s Cont.

  • 3. Intellectual Stimulation-

  • Starbucks appreciates feedback from the employees and they felt empowered and encouraged.

  • Starbucks one of the most thriving innovations came from the employees “Frappuccino” a popular cold coffee.

  • 4. Individualized Consideration-

  • Starbucks developed “Working Solution” in order to help its employees for their personal needs by providing them with assistance when required.

  • Starbucks implemented a new training program recently for all class of employees

Video on howard s success

Video on Howard’s Success

  • http://www.youtube.com/watch?v=mDOz2HL7W5U

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