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CRM 系统培训 PowerPoint PPT Presentation


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CRM 系统培训. 提纲. CRM 定义及理念 华泰 CRM 项目策略和规划 华泰 CRM 系统一期功能介绍 CRM 系统平台的几个重要概念介绍 华泰 CRM 系统业务规范与流程 系统上线要求 系统支持联系人. CRM 的定义. 客户关系管理 —— CRM (Customer Relationship Management) CRM 是从现代营销学理论的基础上产生和发展起来的。现代营销学最核心的理念就是以客户为中心,满足客户的需求。 CRM 一词是由著名的 IT 研究与顾问咨询公司美国高德纳集团( Gartner Group )最早提出来的。. CRM 的定义.

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CRM 系统培训

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Crm

CRM


Crm

  • CRM

  • CRM

  • CRM

  • CRM

  • CRM


Crm

CRM

  • CRM (Customer Relationship Management)

  • CRM

  • CRMITGartner Group


Crm

CRM

  • CRM

    : Gartner Group


Crm

CRM

CRM


Crm

CRM


Crm

  • CRM

  • CRM

  • CRM

  • CRM


Crm

  • CRM


Crm

CRM

2008120085


Crm

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Crm

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CRM:

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Crm

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Crm

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Crm

Pipeline


Crm

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Crm

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Crm

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12

20081

2

3

4

10

11


Crm

CRM

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N

1

2

N


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A

B

N


Crm

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HTSC+

A

n

04

03

01

02

n

n


Crm

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Crm

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Crm

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Crm

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  • LOT2


Crm

  • CRM

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  • CRM


Crm

  • 0258445777751313851607327

    0258445777723913851929755

  • 0258445777739613814058148


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