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Industry Leaders Forum EC Session

Industry Leaders Forum EC Session. September 16 th 2010 Bec Jackson ACE National Senior Policy Officer. Session Overview. Where are we at? Work Capacity & Benchmarks Clients on Suspension Job Placement & Outcomes OSA’s Dual Servicing Over to you Guys…….

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Industry Leaders Forum EC Session

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  1. Industry Leaders ForumEC Session September 16th 2010 Bec Jackson ACE National Senior Policy Officer

  2. Session Overview • Where are we at? • Work Capacity & Benchmarks • Clients on Suspension • Job Placement & Outcomes • OSA’s • Dual Servicing • Over to you Guys…….

  3. Where are we at? Since 1 MarchDMS ESS Total • Referrals: 23,500 23,400 46,900 • Commencements 14,600 13,300 27,900 • Job placements 4,800 4,100 8,900 Same period last year Total • DEN & VRS Commencements: 27,400 At end of JuneDMS ESS Total • Current in DES: 41,000 56,000 97,000 • Total DES caseload # 53,800 69,800 123,600 # includes suspended and referred/not commenced

  4. Work Capacity & Benchmarks • Based on Future with Intervention

  5. Work Capacity & Benchmarks • Based on Future with Intervention • Pushing Participants beyond capacity

  6. Work Capacity & Benchmarks • Based on Future with Intervention • Pushing Participants beyond capacity • JCA Perspective – Current Counts!

  7. Work Capacity & Benchmarks • Based on Future with Intervention • Pushing Participants beyond capacity • JCA Perspective – Current Counts! • DEEWR Perspective – Program of Intervention!

  8. Work Capacity & Benchmarks • Based on Future with Intervention • Pushing Participants beyond capacity • JCA Perspective – Current Counts! • DEEWR Perspective – Program of Intervention! • So what can we do…….

  9. So what can we do…… BUILD RELATIONSHIPS!!!

  10. So what can we do…… BUILD RELATIONSHIPS!!! EDUCATE!!!

  11. Clients on Suspension Working with Clients on Suspension • Feedback around “pro-bono” work

  12. Clients on Suspension Working with Clients on Suspension • Feedback around “pro-bono” work • Volunteer Periods?

  13. Clients on Suspension Working with Clients on Suspension • Feedback around “pro-bono” work • Volunteer Periods? • What is happening on the ground?

  14. Clients on Suspension Partial Work Capacities…..

  15. Clients on Suspension Temporary Work Capacities…..

  16. Clients on Suspension Exits……What should we be doing? • Implemented Fix – No more 0-7 Referral’s • DO NOT Exit current 0-7’s • Otherwise…exits as per guidelines

  17. Job Placements • Benchmark over 10 days ≠ 2 weeks

  18. Job Placements • Benchmark over 10 days ≠ 2 weeks • Must follow process (currently)

  19. Job Placements • Benchmark over 10 days ≠ 2 weeks • Must follow process (currently) • Claim can be made as soon as hours are completed

  20. Job Placements • Benchmark over 10 days ≠ 2 weeks • Must follow process (currently) • Claim can be made as soon as hours are completed • Does not have to be same as Anchor Date

  21. Outcomes

  22. Outcomes • Hours can be averaged over outcome period

  23. Outcomes • Hours can be averaged over outcome period • No minimum hours per week….

  24. Outcomes • Hours can be averaged over outcome period • No minimum hours per week…. • ……BUT must work each week unless under break guidelines

  25. Outcomes • Hours can be averaged over outcome period • No minimum hours per week…. • ……BUT must work each week unless under break guidelines • Pathway – Full Conversion

  26. OSA’s • Contextual Assessment NOT Contractual Compliance Activity

  27. OSA’s • Contextual Assessment NOT Contractual Compliance Activity • Sooner is better in terms of allocating

  28. OSA’s • Contextual Assessment NOT Contractual Compliance Activity • Sooner is better in terms of allocating • Language is crucial

  29. OSA’s It’s not (just) about hours – it’s about SUPPORT!!

  30. OSA’s It’s not (just) about hours – it’s about SUPPORT!! We need to educate OSA’s about who we are and what we do

  31. OSA’s It’s not (just) about hours – it’s about SUPPORT!! We need to educate OSA’s about who we are and what we do HOW???

  32. OSA’s Talking about barriers… l

  33. OSA’s Talking about support… l

  34. Dual Servicing • No longer required to leave ADE position to access DES

  35. Dual Servicing • No longer required to leave ADE position to access DES • Must meet eligibility requirements

  36. Dual Servicing • No longer required to leave ADE position to access DES • Must meet eligibility requirements • Not perfect – but a start

  37. Dual Servicing • No longer required to leave ADE position to access DES • Must meet eligibility requirements • Not perfect – but a start We’re working on it!!

  38. Over to you Guys……

  39. bec.jackson@acenational.org.au

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