390 likes | 397 Views
Industry Leaders Forum EC Session. September 16 th 2010 Bec Jackson ACE National Senior Policy Officer. Session Overview. Where are we at? Work Capacity & Benchmarks Clients on Suspension Job Placement & Outcomes OSA’s Dual Servicing Over to you Guys…….
E N D
Industry Leaders ForumEC Session September 16th 2010 Bec Jackson ACE National Senior Policy Officer
Session Overview • Where are we at? • Work Capacity & Benchmarks • Clients on Suspension • Job Placement & Outcomes • OSA’s • Dual Servicing • Over to you Guys…….
Where are we at? Since 1 MarchDMS ESS Total • Referrals: 23,500 23,400 46,900 • Commencements 14,600 13,300 27,900 • Job placements 4,800 4,100 8,900 Same period last year Total • DEN & VRS Commencements: 27,400 At end of JuneDMS ESS Total • Current in DES: 41,000 56,000 97,000 • Total DES caseload # 53,800 69,800 123,600 # includes suspended and referred/not commenced
Work Capacity & Benchmarks • Based on Future with Intervention
Work Capacity & Benchmarks • Based on Future with Intervention • Pushing Participants beyond capacity
Work Capacity & Benchmarks • Based on Future with Intervention • Pushing Participants beyond capacity • JCA Perspective – Current Counts!
Work Capacity & Benchmarks • Based on Future with Intervention • Pushing Participants beyond capacity • JCA Perspective – Current Counts! • DEEWR Perspective – Program of Intervention!
Work Capacity & Benchmarks • Based on Future with Intervention • Pushing Participants beyond capacity • JCA Perspective – Current Counts! • DEEWR Perspective – Program of Intervention! • So what can we do…….
So what can we do…… BUILD RELATIONSHIPS!!!
So what can we do…… BUILD RELATIONSHIPS!!! EDUCATE!!!
Clients on Suspension Working with Clients on Suspension • Feedback around “pro-bono” work
Clients on Suspension Working with Clients on Suspension • Feedback around “pro-bono” work • Volunteer Periods?
Clients on Suspension Working with Clients on Suspension • Feedback around “pro-bono” work • Volunteer Periods? • What is happening on the ground?
Clients on Suspension Partial Work Capacities…..
Clients on Suspension Temporary Work Capacities…..
Clients on Suspension Exits……What should we be doing? • Implemented Fix – No more 0-7 Referral’s • DO NOT Exit current 0-7’s • Otherwise…exits as per guidelines
Job Placements • Benchmark over 10 days ≠ 2 weeks
Job Placements • Benchmark over 10 days ≠ 2 weeks • Must follow process (currently)
Job Placements • Benchmark over 10 days ≠ 2 weeks • Must follow process (currently) • Claim can be made as soon as hours are completed
Job Placements • Benchmark over 10 days ≠ 2 weeks • Must follow process (currently) • Claim can be made as soon as hours are completed • Does not have to be same as Anchor Date
Outcomes • Hours can be averaged over outcome period
Outcomes • Hours can be averaged over outcome period • No minimum hours per week….
Outcomes • Hours can be averaged over outcome period • No minimum hours per week…. • ……BUT must work each week unless under break guidelines
Outcomes • Hours can be averaged over outcome period • No minimum hours per week…. • ……BUT must work each week unless under break guidelines • Pathway – Full Conversion
OSA’s • Contextual Assessment NOT Contractual Compliance Activity
OSA’s • Contextual Assessment NOT Contractual Compliance Activity • Sooner is better in terms of allocating
OSA’s • Contextual Assessment NOT Contractual Compliance Activity • Sooner is better in terms of allocating • Language is crucial
OSA’s It’s not (just) about hours – it’s about SUPPORT!!
OSA’s It’s not (just) about hours – it’s about SUPPORT!! We need to educate OSA’s about who we are and what we do
OSA’s It’s not (just) about hours – it’s about SUPPORT!! We need to educate OSA’s about who we are and what we do HOW???
OSA’s Talking about barriers… l
OSA’s Talking about support… l
Dual Servicing • No longer required to leave ADE position to access DES
Dual Servicing • No longer required to leave ADE position to access DES • Must meet eligibility requirements
Dual Servicing • No longer required to leave ADE position to access DES • Must meet eligibility requirements • Not perfect – but a start
Dual Servicing • No longer required to leave ADE position to access DES • Must meet eligibility requirements • Not perfect – but a start We’re working on it!!