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What to Consider When Replacing Your Phone System. by Scott R. Wilson, MBA Technology Management. Overview. Out With The Old In With The New What to Consider When Replacing a Telephone System How to Protect Your Investment Q & A. IP Enabled Hybrid Circuit/ Packet Telephony.

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What to Consider When Replacing Your Phone System

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What to Consider When Replacing Your Phone System

by

Scott R. Wilson, MBA Technology Management


Overview

  • Out With The Old In With The New

  • What to Consider When Replacing a Telephone System

  • How to Protect Your Investment

  • Q & A


IP Enabled

Hybrid Circuit/

Packet Telephony

Circuit-Switched

Telephony

IP-based Networked

Telephony Services

Call Switching/Processing

and Applications

PSTN

IP LAN/WAN

VoIP Integration With Networking

Unified Networks Evolution


Out With The Old In With The New

Old Technology

New Technology

Lower Monthly Recurring Costs – Equipment, Maintenance , & Service

Connect Remote Locations/Workers

More Value for your $ - Lower Toll Charges

Lower Capital Investment Costs

Low Annual Maintenance $

Easily Scalable – Lower Power Usage

  • High Capital Cost

  • Annual Maintenance Costs

  • Investment & Management of Cable Plant

  • Planned Obsolescence by Manufacturer

  • Rapid Advancement in Equipment Performance


What to Consider When Replacing a Telephone System

  • Business Future - # of Stations – Remote Workers – Expanding into new Markets

  • Features/Functions – Likes & Dislikes Getting the most out of the System

  • Carrier Costs, # of Lines, Features, LD Costs

  • Monthly Recurring Costs vs. Capital Cost


Protecting Your Investment

  • Redundancy – Emergency Line - Hosted Services

  • Power Protection – UPS – Incoming Line Surge

  • 24 X 7 Local Support – Time is Money

  • Software Upgrades

  • Modular Equipment – Digital vs. Analog

  • Ongoing Training of New & Existing Employees


Dannemora Federal Credit Union

  • Multiple Office Connectivity

    • Ability to Transfer Calls Between Locations

    • Eliminate $$$ Between Branches

    • Secure Communication Via Internet

    • One Vendor For Equipment, Voice & Data


Summary

  • Old vs. New Technology

  • Higher Bandwidth = Greater Opportunity

  • Protect Your Investment

  • Q & A


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